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Selling on eBay: checkout complete / claiming payment...?

I've just sold some specialist cleaning solution on eBay using a "buy it now" fixed-price listing... and I can't work out what to do next!

When I log in and look at the selling section of "My eBay", it shows the "checkout completed" icon, and says that payment "was initiated on 29-Jun-10 and is being processed by PayPal". It's said this since last night.

There is a link to "Claim your payment", which goes (via a login screen) to the PayPal "My Account" page which shows no recent transactions.

I was clicking around earlier and it kept telling me that I would need to upgrade my PayPal account to a Premier or Business account to accept credit card payments, but now I don't see that message... I had a quick search on the PayPal site and came across the following two pages - one of which says I need a Premier account to accept credit card payments, but the other says I don't!

https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/general/PayPalAccountTypes-outside

https://cms.paypal.com/c2/cgi-bin/marketingweb?cmd=_render-content&content_ID=pages_c2/paypal_account_types

Anyway, I've just upgraded to a Premier account... but it hasn't made any difference!

Can anyone shed some light on what might be going on here? Do I need to claim payment somehow, or are PayPal just taking their time in clearing it? I presume I shouldn't send the goods until they are properly showing as "paid for", right?

Help!

Comments

  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Argh! I've just realised that I put the wrong email address for my PayPal account.

    I added the other email address as an alias to my existing account, so hopefully the money will come through all right!
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