Replacement charges???

meandmyfufu

Hi,

I bought a pair of trainers from Nike. There was a fault and they agreed to replace the trainers for me. However, when I originally bought them, they were £132.10 and now the price has risen to £135. Do I have to pay the extra, or should I not have to? I only ask because in theory if the trainers weren't faulty I wouldn't have had to get them replaced!

I know it's only a small problem, but would like to know where I stand for future purchases.

Thanks

4743hudsonj

Of course not, would you expect them to refund you the difference and replace them if they go down in price?;)

Why have they asked you too or is this speculation?

DaveW007

£132.10 for trainers!!!!

I'd want a lifetime guarantee with them for that

meandmyfufu

4743hudsonj wrote: »

Of course not, would you expect them to refund you the difference and replace them if they go down in price?;)

Why have they asked you too or is this speculation?

Yes, they have asked me to, but I thought i'd find out first before agreeing to anything!

meandmyfufu

DaveW007 wrote: »

£132.10 for trainers!!!!

I'd want a lifetime guarantee with them for that

I know, it's an extortionate amount, they were a present for my other half - his favourites! Air Max 95s (or most people call them 110s because they are normally £110 *GASP*)

jimbms

You can always refuse and they will then refund you what you paid, then you have to go and buy a new pair at the new price, no way you can win here.

4743hudsonj

jimbms wrote: »

You can always refuse and they will then refund you what you paid, then you have to go and buy a new pair at the new price, no way you can win here.

Well yes that is a point but they cannot force her to pay extra to receive a remedy, they either offer a replacement or refund, no catches.