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Unexpected order confirmation by e-mail

Hi.

I'm not sure if this is the correct place to post (apologies if it's not).

I have today received 3 e-mails from a company with which I have had no previous contact - Isagenix International. They appear to sell health / weightloss products.

The first was to welcome me, the second to confirm an order for NZ$267 and the third to congratulate me for choosing autoship for the products.

The order gives a name and address in New Zealand which appears to relate to a health / medical consultant when I googled it. My e-mail address bears no resemblance to any of this person's details so it's not likely that it was a typo.

I do sometimes get spam e-mails but they would normally go straight to the junk file. These went to the inbox but with some of the content blocked due to unknown sender.

One of the e-mails gives payment info - last 4 digits of visa card which does not match any of my cards.

Should I be worried about this? Has anyone heard of any scams from this person or this company? I googled the company name and it does come up with some info but it seems to relate mainly to their products not working and bogus business opportunities.

Should I contact the company? I'm always wary of sites that I don't know or have not been recommended and I don't want my e-mail address registered with them.

Any advice appreciated.

Comments

  • david39
    david39 Posts: 1,968 Forumite
    It will be some form of scam.

    Most likely, they have bought your email address in a long list from some other spammers and have sent you a teasing test email to entice you to reply.

    If you reply, they know that your address is live and you will then receive an increasing amount of spam from, not only them, but loads of other spammers that they sell your details on to.

    My advice is not to reply to it.
  • You have been infected by a virus, I would immediately do a complete reinstall of Windows to prevent any further damage!
  • System
    System Posts: 178,412 Community Admin
    10,000 Posts Photogenic Name Dropper
    You have been infected by a virus, I would immediately do a complete reinstall of Windows to prevent any further damage!
    Oh shut up!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • *Scarlett
    *Scarlett Posts: 1,760 Forumite
    edited 28 June 2010 at 6:02PM
    Freddie are you being serious? I'm very disturbed to know that I'm infected!!

    Is there any other way to resolve this as I have no idea where the original windows disc or product keys are. (I'm not very tech savvy or organised in that respect).
  • pmduk
    pmduk Posts: 10,700 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ignore him, he's being stupid again, in the mistaken idea it's funny.
  • *Scarlett
    *Scarlett Posts: 1,760 Forumite
    Thanks to all who have replied.

    So would the general advice be to ignore these e-mails? (and not take the drastic step of re-intalling windows!:eek:)

    It just concerns me that they have come into my in-box from a seemingly legitimate company (albeit with some bad reviews for the product but not for financial scams).
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's just a phishing email, not all spam is caught, ignore it and send it to your junk folder. You'll get many more where that came from.
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