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How do you know if you are getting more than Family Element CTC?

I am hoping to apply for the Welsh Water capped annual rate, but they want to know if we get more that the Family element in Child Tax credits.

We have 3 kids and an joint annual income of around £20k. None are in the baby element, but not sure if we are getting more than the family element?

They say we cant apply till we know if we getting more than the family element, But Tax credits helpline keeps throwing off the phone as they super busy.

Comments

  • karenx
    karenx Posts: 4,988 Forumite
    It will say on your award what you get and what each amount is for
  • beth3735
    beth3735 Posts: 499 Forumite
    Part of the Furniture 100 Posts Combo Breaker Debt-free and Proud!
    Thank you, I have just checked the forms we got at renewal time, still waiting for updated ones but wont be much different.

    It says

    Basic - £ xxx
    Total CTC element - £ xxx
    Reduction due to earnings - £ xxx
    amount for period - £xxx

    The amount is more than the basic, so looks like we do get more than the basic family allowance!

    I will try calling tonight as we need our water capped asap as its daft money for the bills!
  • Indie_Kid
    Indie_Kid Posts: 23,100 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    The basic is £545 per year. (£10.50 per week)
    Sealed pot challenge #232. Gold stars from Sue-UU - :staradmin :staradmin £75.29 banked
    50p saver #40 £20 banked
    Virtual sealed pot #178 £80.25
  • beth3735
    beth3735 Posts: 499 Forumite
    Part of the Furniture 100 Posts Combo Breaker Debt-free and Proud!
    Sounds like we should be entitled to water capped bills then. Hoping so as it caps it at half the cost we paying already.
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