stopping a reoccuring paypal payment

ysoskint

Hello, I joined panfu (a kids play site), well to say we're having problems is an understatement.

I notice now on my paypal account the membership has been set up as reoccuring. Well I didn't mean for that to happen.

I have goggled it but the instructions are very old (2008) and I just can't find how to cancel it on paypal (which is how it has to be done according to the site).

Does anyone know how to do it and could give me simple steps to follow, I'd be very grateful. Thank you.

hermum

3.11 Cancelling Recurring Payments. You may cancel a Recurring Payment at any time up to 1 Business Day prior to the date the payment is scheduled to be made. To cancel a Recurring Payment, log in to your Account, access the “My Account” tab, then access the “Profile” tab, then access the “Financial Information” column and click on "My Preapproved Payments” and follow the instructions to cancel the payment. Please keep in mind that Recurring Payments are sometimes referred to as subscriptions or preapproved payments. In addition, if you cancel a Recurring Payment you may still be liable to the merchant for the payment and be required to pay the merchant through alternative means.
Hope that helps

ysoskint

Hello i can get to the reoccuring bit, but I can't find how to cancel it from there. SOrry I am not great with computers!

Thanks

retiredlady

ysoskint wrote: »

Hello i can get to the reoccuring bit, but I can't find how to cancel it from there. SOrry I am not great with computers!

Thanks

When you click on the reoccurring bit you should get a list of payee's. Click on the name of the one you want to cancel and when it opens up it will tell you what to do to cancel it.