Silent Night Princess mattress. good or bad decision

I_luv_cats

I have been advised on mse (one person) against purchasing this single mattress after I have ordered it!!

Have I bought a lot of garbage or should I cancel it ???

It cost £490 before sales and discount code - Paid £347, shouldn't this price be an indication of quality n sturdyness???


Unique 2 layer spring combination with an extra cushioning layer to provide more targeted support for your curves, and total body relaxation. Sumptuous layer of Innergetic latex for instant comfort and re-energising sleep. Cirrus Airflow technology keeps you at a constant temperature - essential for deep and healthy sleep.

• Medium firm feel.
• Pocket sprung mattress with 1350 springs.
• Latex foam layer with micro quilt knit cover.
• Air vents.
• Mattress size W90, L190, D37cm.
• Easy care no turn mattress.
• Handles for easy carrying.

My last bed was Myers (£300 to £400?) and lasted 10 years with 650 springs, before that a cheapo ping ping n corkscrew in ya back type!!!

ka7e

My sister sells beds and furniture in an independent store and she says "Whatever you do, don't buy Silentnight mattresses"!

Not 100% sure why, but I gather they are NOT good quality and spend lots on ads to keep a high public profile.

Tim_Deegan

ka7e wrote: »

My sister sells beds and furniture in an independent store and she says "Whatever you do, don't buy Silentnight mattresses"!

Not 100% sure why, but I gather they are NOT good quality and spend lots on ads to keep a high public profile.

And everyone in the bed retail businesss who knows what they are talking about would tell you the same (if they are being honest).

I should point out that also in the Silentnight group are Rest Assured, Sealy, Layezee, and The Pocket Spring Bed Company.

I_luv_cats

I went to an Independant bed store before but was concerned I wouldn't get a good deal as they wouldn't have the buying power! Either I'd pay more or get a poorer quality.

I had my Myers bed from "Courts" but Courts went belly up!! One thing I can say is that he knew his stuff, I had a free 5 year guarantee from Courts.

Everybody that has been in my bed has said how comfortable it is!!

I can't readily see any reviews about SN on the net.

Tim_Deegan

I_luv_cats wrote: »

I went to an Independant bed store before but was concerned I wouldn't get a good deal as they wouldn't have the buying power! Either I'd pay more or get a poorer quality.

I had my Myers bed from "Courts" but Courts went belly up!! One thing I can say is that he knew his stuff, I had a free 5 year guarantee from Courts.

Everybody that has been in my bed has said how comfortable it is!!

I can't readily see any reviews about SN on the net.

You will be able to buy a good quality mattress for far less on line than in any store.

Myers aren't as good as they used to be either.

One thing to remember with review sites is that most people leave reviews within a week or two of buying. Not 12 months on.

I_luv_cats

BrandWhich? customer scoreTempur 85%Dunlopillo 78%Milbrook 76%Sealy 71%Sleepeezee 68%Silentnight 63%Rest Assured 57%Ikea 56%

Customer satisfaction score: 63% (average score: 70%)
Ranking among eight mattress brands: 6th
Types of mattress sold: continuous coil, pocket sprung, memory foam, pure foam and latex
Price range for continuous coil mattresses: £149-£529
Price range for pocket sprung mattresses: £749-£1099
Price range for memory foam mattresses: £289-£899
Price range for pure foam mattresses: £269-£469
Price range for latex mattresses: £279-£1,299
Mattresses sold in: Argos, Benson's For Beds, Dreams and Tesco



Table notes

Sample sizes: Tempur (78), Dunlopillo (48), Milbrook (34), Sealy (124), Sleepeezee (76), Silentnight (246), Rest Assured (90), Ikea (57). The total sample size was 753.



Free guarantee: Yes
Guarantee details: Guaranteed against defects in materials or workmanship. Repair or replacement is free during the first year. During the second year, replacements are free but will attract a contribution to transport costs. Between two years and five years, will charge for replacement on a sliding scale, starting at 40% of retail price, rising to 80% of retail price.


Ikea (some beds) 25 year guarantee, Rest A. 12 month + sliding scale, Sleepeezee 5 year + scale, Sealy 5 year (except postupocket), Dunlopillo 5year with sliding 5-15 years)

Tim_Deegan

I_luv_cats wrote: »

BrandWhich? customer scoreTempur 85%Dunlopillo 78%Milbrook 76%Sealy 71%Sleepeezee 68%Silentnight 63%Rest Assured 57%Ikea 56%

Customer satisfaction score: 63% (average score: 70%)
Ranking among eight mattress brands: 6th
Types of mattress sold: continuous coil, pocket sprung, memory foam, pure foam and latex
Price range for continuous coil mattresses: £149-£529
Price range for pocket sprung mattresses: £749-£1099
Price range for memory foam mattresses: £289-£899
Price range for pure foam mattresses: £269-£469
Price range for latex mattresses: £279-£1,299
Mattresses sold in: Argos, Benson's For Beds, Dreams and Tesco



Table notes

Sample sizes: Tempur (78), Dunlopillo (48), Milbrook (34), Sealy (124), Sleepeezee (76), Silentnight (246), Rest Assured (90), Ikea (57). The total sample size was 753.



Free guarantee: Yes
Guarantee details: Guaranteed against defects in materials or workmanship. Repair or replacement is free during the first year. During the second year, replacements are free but will attract a contribution to transport costs. Between two years and five years, will charge for replacement on a sliding scale, starting at 40% of retail price, rising to 80% of retail price.

As I said, most people give reviews within a week or two of purchase.

I speak to thousands of bed buyers, and i can honestly say that 100's have told me that they had a SN that lasted less than 2 years.

I_luv_cats

A bed is one of the hardest pieces of furniture to buy. It doesn’t just have to look good; it has to feel good too, because a bed that offers real support and comfort will leave you feeling fresher in the mornings and better able to cope with the world. But how to get the bed that you’ll want to fall into at night and leap out of by morning?

There’s a bewildering array of choices. Your mattress could be soft or firm, with pocketed springs and a hand-stitched cover. It could be single, double, king sized, orthopaedic, or even adjustable. How about a divan base? Or would you prefer a bedstead? What about the storage options?

Bed manufacturers don’t make things easy either. The bed trade uses plenty of words that seem tailor made to baffle the consumer. What’s ticking and tufting? How important is the spring count? What’s the difference between diamond stitching and micro-quilting?

All in all it’s enough to keep you awake at night.


Sprung mattresses
The mattress is at the heart of the bed and the springs are at the heart of the mattress. The higher the spring count, the better the level of support. Well, roughly, because this is where things start to get complicated. The support offered by a mattress isn’t simply down to the number of springs, but also depends upon the thickness of the wire, the number of coils and the density of the springs. Furthermore, there are different types of spring systems (we said this was complicated!). Because the types of springs make such a difference to the overall feel of the bed, it’s worth taking a look at them in more detail:
Open (or Bonnell) springs
Open (or Bonnell) springs are the traditional spring option which features row upon row of hourglass shaped springs. There are at least 325 springs in a 150cm/5ft mattress and altering the number of springs and the thickness of the wire can vary the level of support. Open spring mattresses are widely used in budget and mid-priced beds.
Continuous springs
Continuous springs are made by ’knitting’ a single length of wire into a series of interwoven springs that run up and down the bed. They use small coils made from thin, soft wire to increase the spring count and give a bed with a very responsive feel. Often marketed under specific brand names, continuous spring beds fall into the mid-to-high price ranges.
Pocket springs
Pocket sprung mattresses are often considered the creme-de-la-creme of beds. They are made from rows of small springs; each housed in its own fabric ’pocket’. Because each spring can be compressed individually without affecting the others around it, a pocket sprung bed is very flexible, contouring to individual body shapes and offering support just where it’s needed. This makes them particularly good for couples. Available in a variety of support options, pocket sprung beds are usually in the mid-to-high price bracket.
Fillings and finishings
Mattress fillings provide a cushion between you and the springs and help you to enjoy a comfortable night’s sleep. There are literally hundreds of different types and combinations of fillings used, with natural fibres such as cotton and wool being more expensive and luxurious than polyester and other man-made fillings. The same holds true for the ticking, the tightly woven external layer of fabric that keeps the fillings in their place.

I_luv_cats

I'll scrub my order tomorrow in favour of the ones with a 5 year guarantee via Argos or with another company once refunded.

Was worth paying a £1 for the trial.

SN guarantee is dogs toilet!!!

As I said I got 5 years with my Myers!!

The Sleep council recommend for me "medium, open coil sprung or foam" with odd feature.

You can put in your weight/height/particular problems/price range blah blah.

Tim_Deegan

I_luv_cats wrote: »

I'll scrub my order tomorrow in favour of the ones with a 5 year guarantee via Argos or with another company once refunded.

Was worth paying a £1 for the trial.

SN guarantee is dogs toilet!!!

As I said I got 5 years with my Myers!!

The bed council recommend for me "medium, open coil sprung or foam" with odd feature.

You can put in your weight/height/particular problems/price range blah blah.

I wouldn't buy any from Argos. And wouldn't buy any big brand including Myers. Most of the big brands have lowered their quality in order to cut production costs.

As for 5 year guarantees.....read the T&C's carefully. Most only give a full guarantee for 12 months.

Tim_Deegan

Tim_Deegan wrote: »

I wouldn't buy any from Argos. And wouldn't buy any big brand including Myers. Most of the big brands have lowered their quality in order to cut production costs.

As for 5 year guarantees.....read the T&C's carefully. Most only give a full guarantee for 12 months.

The bed council are funded by the manufacturers or retailers, and don't act on behalf of the consumer.