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Security Has anyone had dealings with a company called Care4windows

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pennygoodall
pennygoodall Posts: 8 Forumite
edited 26 June 2010 at 4:45PM in Praise, vent & warnings
Hi, Not sure if this is a warning.

My husband had a phone call tonight from someone who asked if he was having trouble with his computer. He was asked a few questions and then realised it was my computer. He gave the phone to me, i was asked if i had windows XP and if i was having any problems, I said "no more than usual". i was being very cagey.

The guy asked me to switch my computer on, which i did, he then asked me to right click on My Computer then go into manage, which i did, he then asked me to go into event viewer and then service and applications, which i did.
All the time he was telling me that he could help sort out my computer problems. I asked how much and he said there was no charge!!! He said he was working for a company called care4windows who i have never heard of and have never had any dealings with, but they were a service provider? They have a web site which looks real.

This is when i really started to get worried as he asked me to let his Technical guy remote attach to my computer, i said no striaght away, and ended the call.
I then tried to contact Sky my provider, who were very unhelpful. I had finished speaking to sky and this other guy tried 4+ times to contact me, which i now decided to ignore, he even left a message asking me to pick the phone up.

If this is a scam, who and how do i contact to let people know!

Having read the other thread in this section, the guy was Indian and everything he suggested in those postings was the same, except that he's calling from Durham now and his name was Henry Watson !!!! and the Company was care4windows.

If anyone has had anything similar i would like to know.
Thanks for your help.
Penny

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