Take that British Gas! Just switched to E.ON to Fix Online8

AnnaV · 24 June 2010 at 6:26PM

British Gas really annoying us by sending a bill for £3.42 to a debt collection agency for an unpaid part of a final bill in a previous address. We moved and took British Gas with us, so they have always been aware of our current address (and we have paid about £800 in gas since we've been at the new address).

They say we paid £76 of the final bill but not the remaining £3.42. Why would we do that? We called and gave meter readings (of which I have kept photographs!).

What a bunch of cretins!

Anyway, have just switched to E.ON for all our fuel, should save a bit in the next year and won't have bloody British Gas to deal with. Will be taking a photo of the meter reading again on the changeover day!

molerat · 24 June 2010 at 10:53PM

E.On will use the opening reading that BG give them which may or may not have any relevence to the real world. Just because you give them a reading and take a photo of it doesn't make it real. They still have time to screw you around some more :wall:

brewerdave · 25 June 2010 at 9:32AM

molerat, wrong way round - you give your start readings to the NEW supplier who then feed them through to the losing supplier. Only a problem if BG don't accept them.