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Tax credits stopped as they say I did not return notice....
emsywoo123
Posts: 5,440 Forumite
but I did!!
I am on the dreaded helpline hold number, does anyone know what happens in this case?
Thanks
I am on the dreaded helpline hold number, does anyone know what happens in this case?
Thanks
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Comments
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they usually take the details over the phone and restart the payments, happened to me once and i had also sent the forms back0
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You are still in time to put this right, you have I believe until the 1st of July, so no need to panic!Tomorrow is always fresh, with no mistakes in it!0
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I thought it was the 31st July ??I must not fear. Fear is the mind-killer.
Fear is the little-death that brings total obliteration.
I will face my fear. I will permit it to pass over and through me. When it has gone past I will turn the inner eye to see its path.
When the fear has gone there will be nothing. Only I will remain.0 -
What notice did they not receive your return for? A renewal form, or your single award notice signed by yourself as you've claimed as a single person over the phone after having had a joint claim? If it's the latter, if you phone within 30 days of the return deadline date, your claim can be re-started. It's interesting to hear you call the helpline, the dreaded helpline hold number. Just remember that although you have a long wait (which is of course extremely frustrating) that on the other side of the coin, there is an advisor on the other end that is taking call after call without time to breathe between calls, taking up to 70+ calls per day for not very much money. It is "all hands on deck" right now and it can be very stressful at this time of year for everybody involved. This is of course not your fault, nor theirs (but the fault of management far higher up).
Hope you got everything sorted.0 -
You have till July 31st to return the renewal forms!0
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Having spent the last 12 hours on that helpline I fully endorse the sentiments of DreamerV !!0
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The_Dragon_Adopter wrote: »Having spent the last 12 hours on that helpline I fully endorse the sentiments of DreamerV !!
Now thats what I call exaggeration:D
I bet it felt like 12 hours though:rotfl:MFiT - T2 # 64start date: 1.7.09 MFW end date: 31.10.17
Start balance: £205,746.51 :eek: Month 18/100..paid 13.50%
Current balance: £177,977.07 (updated 18.12.10)
Target 12.12.12: From £194,000 to £140,000:p
MFI-3 reductions: £16,023/£54,000 achieved (29.67%):j0 -
THRIFTY_GIRL wrote: »Now thats what I call exaggeration:D
I bet it felt like 12 hours though:rotfl:
The helpline is operated 8 to 8, 7 days a week so it's possible that The Dragon Adopter (if TCO staff) is having to work 12 hr days at the moment.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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