We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

The Cloud - Wifi

Options
Hello,


Anyone have any experience of purchasing wifi access from The Cloud for an iPod Touch? Tried to buy the £3.99 service but somehow got billed for £11.99, Sent a request to cancel but read online customer service is terrible. Anyone have any experience of them?


Thanks

Comments

  • Steve_xx
    Steve_xx Posts: 6,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I thought that was Wethespoons network? It's usually free to log onto, certainly it is if you're in one of their pubs.
  • sporedude
    sporedude Posts: 1,563 Forumite
    Think its only free if you have an iPhone on o2, unless pubs and places like that are different.
  • Steve_xx
    Steve_xx Posts: 6,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've certainly used The Cloud network on my netbook whilst in Wetherpoons, and in several locations.
  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    "The Cloud" is not owned by Witherspoons, The pub chain just has a Free-Wifi deal with them

    I'd not use "TheCloud" for any paid access, rather find a Witherspoons and use it for free.
    If you have the option try and use BT-Fon / Openzone it's more reliable when it comes to money!
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • totalsolutions
    totalsolutions Posts: 3,110 Forumite
    edited 24 June 2010 at 10:51AM
    Tried to use free Internet access and hit the log in screen all the time, so what gives. Found in pubs and Pret sandwich places, never freely available. Do you need to register for free access?

    OP
    Cloud pay as you go 7 days is £11.99.
    Hardly free is it. It was free some time ago I'm sure.

    Cancel in writing giving 1 month notice, but your time limited to 7 days.
  • safesound
    safesound Posts: 1,164 Forumite
    I'm thinking yes.
    Go to the cloud website and register (whilst at home?) then log in with your mobile device and download their bit of connection software called "fastconnect" (not needed but makes life easier). When you go to your chosen hotspot you should be able to access the internet free =)
    :A:A:A:A:A:A
  • Mobeer
    Mobeer Posts: 1,851 Forumite
    Part of the Furniture 1,000 Posts Academoney Grad Photogenic
    Tried to use free Internet access and hit the log in screen all the time, so what gives. Found in pubs and Pret sandwich places, never freely available. Do you need to register for free access?...

    The Cloud provide internet service in MacDonalds as well. It's free and you can register when you connect in the restaurant. I think the same applies in Weatherspoons.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.