25% Council Tax Discount Letter!!!!!!

edited 30 November -1 at 1:00AM in Praise, Vent & Warnings
16 replies 2.4K views
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  • lemontreelemontree Forumite
    893 Posts
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    Thank you all for your help.
    Experian had my Daughters name and told me to explain to Preston City Council which I did. I have sent a form to them stating that I am entitled to the 25% discount. It is so upsetting as I have never claimed anything else and have never been in arrears with Council Tax.
    I know of adults who do not work and seem to live well on Benefits and yet I am being made to feel like a criminal for claiming what is my right!
    The Council say they are using Experian to check this particular discount. The letter was worded strongly saying "We have reason to believe there is more than one adult living at your address"
    Surely as this was a check, it could have had less strong wording!
    Thank you all again!!!!
  • Preston Council workers all assume details and take so long to sort things out!
    all you need to do is tell them the address that your daughter lives at, make sure you take the details in to the town hall get a receipt for it. should they not sort it out and send you a summons, demand you go and then tell the magistrate and it will proove more incompitence by them,
    too many nobodies in there on a power trip
  • AnthillmobAnthillmob Forumite
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    it was probably a letter that was already worded like that that they send to everyone.

    we have them at work. pre-templated and full of mind boggling regs. i try and amnend the letters myself.
    There's someone in my head, but it's not me
  • check out last saturdays evening post

    3 local authorites asked experian to research all properties with SPD on. 2 authorities wrote out to appologise as it had caused a lot of distress as many people were claiming SPD as their partners had passed away yet experian still had them recorded there.
    Preston however refused to appologise saying they were trying to reduce the amount of Fraud in the city.

    What a load of rubbish. When they paid experian to do the research, did they get rid of some of their council tax staff? they wouldnt be needed would they as experian was doing their job. that would have saved the authority some money wouldnt it
  • CISCIS Forumite
    12.1K Posts
    Part of the Furniture 10,000 Posts Name Dropper
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    I’m not sure what right the Council has to withdraw the 25% discount solely on a ‘belief’, seems they may be trying to get you to do their work for them as if they withdraw it anyone truly entitled to it will complain and provide the required confirmation of the entitlement, anyone not entitled would keep quiet and pay up.

    its up to a claimant to prove entitlement to the SPD , theres a form we send out for the claimant to complete to prove entitlement.
    I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.
  • Poppy9Poppy9 Forumite
    18.8K Posts
    Part of the Furniture 10,000 Posts Combo Breaker
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    check out last saturdays evening post

    3 local authorites asked experian to research all properties with SPD on. 2 authorities wrote out to appologise as it had caused a lot of distress as many people were claiming SPD as their partners had passed away yet experian still had them recorded there.
    Preston however refused to appologise saying they were trying to reduce the amount of Fraud in the city.

    What a load of rubbish. When they paid experian to do the research, did they get rid of some of their council tax staff? they wouldnt be needed would they as experian was doing their job. that would have saved the authority some money wouldnt it

    Councils usually have a dedicated fraud team, my LA there are 5 employees. They work on all types of fraud, HB & CT. With such a small team and such a high number of claimants they often utilise agencies who already have information of claimants. i.e. they share information with Dept. of work and pensions. Credit agencies are just another option and IMO quite a smart move. What does need sensitivity is how they handle the answers from the CA about single occupancy. In the case of single person discount it would make sense to look on the electoral register before taking any action. Is this person listed at being at another address? Is this person no longer on the register which might indicate they had died? Is this person on the LA payroll, pension system? Even check with registrars dept. (which is part of local council) to see if a death has been registered. With all information being held on computer a good LA will check all Databases before acting so most people will not even know they've been checked out
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
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