Being charged for not making calls by BT???

Hoopylass

Ive just been stung with the call charges aswell for not making my minimum calls in the month....im going to have to start using the phone which is a complete pain in the neck as I only really need it for my internet, roll on another 6 months where I can move to another provider!

Heinz

Hoopylass wrote: »

Ive just been stung with the call charges aswell for not making my minimum calls in the month....im going to have to start using the phone which is a complete pain in the neck as I only really need it for my internet, roll on another 6 months where I can move to another provider!

Why not just make a note (a 'repeat monthly' on Google calendar - so you get an email - is the easy way) reminding yourself to make a few 10 second calls one weekend each month (so they're 'free') to 020 7043 1320 (a geographical speaking clock number)?

A minute to set up the email reminder and then less than half a minute's work each month.

iniltous

Hoopylass wrote: »

Ive just been stung with the call charges aswell for not making my minimum calls in the month....im going to have to start using the phone which is a complete pain in the neck as I only really need it for my internet, roll on another 6 months where I can move to another provider!

If you dont use the phoneline for phone calls, incoming or outgoing then call BT and get them to remove caller display, then if you dont make calls it wont result in a charge for caller display ( because you
wont have caller display)...if you want to keep caller display then make a couple of calls (via BT) per month, moving to another provider may remove the requirement to make calls, but not all providers give you caller display for free.

Hoopylass

Cheers I will be doing this! Saves me calling my mum 10 times in a row! :T

Hoopylass

iniltous wrote: »

If you dont use the phoneline for phone calls, incoming or outgoing then call BT and get them to remove caller display, then if you dont make calls it wont result in a charge for caller display ( because you
wont have caller display)...if you want to keep caller display then make a couple of calls (via BT) per month, moving to another provider may remove the requirement to make calls, but not all providers give you caller display for free.

Cheers for the info but I dont have caller display...its written in my terms that i must make 10 calls per month otherwise I will be billed for not making calls....bizzare I know!:eek:

Ypaymore

Hoopylass wrote: »

Cheers for the info but I dont have caller display...its written in my terms that i must make 10 calls per month otherwise I will be billed for not making calls....bizzare I know!:eek:

Yes but didnt you get free or cheap connection for agreeing to this .

Not to difficult to avoid the fees is it.;)

Heinz

Hoopylass wrote: »

Cheers I will be doing this! Saves me calling my mum 10 times in a row! :T

But please don't stop calling her altogether.

Hoopylass

Ypaymore wrote: »

Yes but didnt you get free or cheap connection for agreeing to this .

Not to difficult to avoid the fees is it.;)

yeah i did, and im not complaining just annoyed at myself for forgetting to make calls..how bizzare is that eh> :rotfl:

Hoopylass

Heinz wrote: »

But please don't stop calling her altogether.

Lol dont worry I wont :T

welshnanny

I have not been at home for 6 weeks due to family circumstances,in fact I'm 350 miles away from home caring for a family member.I got my online phone bill from BT and was a bit gobsmacked to see the penalty charge .

After phoning them up to query the charge of £2.70 for not making 2 calls,I was told by a jobsworth called Amo in the BT Billing dept that I should have left a key with someone to go in to my house and make 2 calls!! I really couldn't believe my ears and said so,has the world gone mad????

Maybe I should have said put the gas fire full on incase I get charged for not using enough gas and leave all the lights on or Scottish Power will penalise me for not using electricity,oh and better leave Sky on too,I have to watch 2 films a month oh and by the way leave all the taps running,can't have the Water Board charging me for under use of my utility in this drought.......!!!!!! :mad: