London Transport Debited me Twice as much!

JimLad

I went to London at the weekend with my girlfriend and each day we bought a travelcard each that was £7.50 each and therefore £15 a day.

I go online tonight to my bank and see that the TFL Transport for London have taken 4 lots of £15 off my card, it should only have been 2!

Does anyone know how i would resolve this? Would i contact santander or the london transport conmen?

James

zppp

JimLad wrote: »

I went to London at the weekend with my girlfriend and each day we bought a travelcard each that was £7.50 each and therefore £15 a day.

I go online tonight to my bank and see that the TFL Transport for London have taken 4 lots of £15 off my card, it should only have been 2!

Does anyone know how i would resolve this? Would i contact santander or the london transport conmen?

James

Well you could contact Santander wand request a chargeback. However this can be a lengthy process and has to go through the card issuer. Or if you contact TfL, they should be able to investigate and process a refund, which I'm thinking would be faster.