Dell consumer or business rights?

unholyangel

foysal007 wrote: »

wow unholy angel!! I cant believe you have done so much work to get an answer from them! nice one! cant wait for a response


thanks

Wasnt any bother Just a live chat option on their site. Feel free to use it, if needed i can provide you with a screenshot

Equaliser123

To be fair, the adviser clearly appears confused as to what SOGA is.

AND IT IS NOT JUST A CONSUMER ACT.

Former_MSE_Dan

Hello,

We have had to delete a lot of posts from this thread, which were argumentative, not helpful to the OP, plus broke the principal rule of using this forum:

ALWAYS BE NICE TO OTHER MONEYSAVERS

If you can't keep it polite and pleasant, don't post!

Freddie_Snowbits

foysal007 wrote: »

Just to let you all know that My business card has my own name and my business name ending with Ltd.

Is this your Business?
Then technically it is to Dell, a business transaction and SOGA does not apply. Although usual terms apply.

With reference to usual terms, today delivered an item to our business, one item came damaged, we already have return number and said will be collected later today. No Problem.

Now what is your actual problem?

foysal007

Hi folks, just to let you all know I finally got a full refund.

Freddie_Snowbits

Thanks for the update, not many come and say so.