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  • shapala
    shapala Posts: 648 Forumite
    Part of the Furniture 100 Posts Name Dropper
    I used to participate in every VO survey thrown at me. However, the past month I'm still receiving their emails yet (and this concerns EVERY survey, so 15 surveys approx) I'm greeted with the following message:

    "Thank you very much for your interest in our surveys. Unfortunately you can’t participate in this study. Our records indicate that your ID has already been registered for this project and/or data inconsistencies have been identified regarding the profile data you’ve provided."

    Can anyone tell me why this might be and/or has anyone else had this message when clicking their email link to participate in their surveys? I only need another 50p and I make it to the next £10 level. Grrrrrrrrrrrrrrrrrrr!!
  • libra10
    libra10 Posts: 19,622 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I would phone them, their helpdesk is very helpful and sorted out problems which I was experiencing.

    Good luck
  • jenniewb
    jenniewb Posts: 12,842 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    shapala wrote: »
    I used to participate in every VO survey thrown at me. However, the past month I'm still receiving their emails yet (and this concerns EVERY survey, so 15 surveys approx) I'm greeted with the following message:

    "Thank you very much for your interest in our surveys. Unfortunately you can’t participate in this study. Our records indicate that your ID has already been registered for this project and/or data inconsistencies have been identified regarding the profile data you’ve provided."

    Can anyone tell me why this might be and/or has anyone else had this message when clicking their email link to participate in their surveys? I only need another 50p and I make it to the next £10 level. Grrrrrrrrrrrrrrrrrrr!!

    I get this message with 3 out of 5 surveys I click through to them with. I just assume its a general message and either means they are full and have plugged the survey or they have already had someone who fits my criterea answer the survey (presumbaly all those questions I answer on the site have some reason for something and when I click a link it attaches my profile to the survey- thats what I assume anyway).
  • compmad1
    compmad1 Posts: 995 Forumite
    Part of the Furniture
    chalkysoil wrote: »
    :( I've been with Valued Opinions for years, but it's causing too much grief now. Firstly it's a nightmare to log in, I've found the only way I can is to follow a link on one email they sent me. Secondly, I had £10 plus £4.50 pending when I ordered a Tesco voucher on 20th May, now all the pending has vanished except one for a survey I did last week so my balance is showing as 50p and no pending at all. Then I've been chucked out of several surveys after ten minutes of answering questions in great detail. :mad:

    I agree. I don't mind being screened out after a few quick questions, but not after 10 minutes, which I think is unreasonable.
  • spike87
    spike87 Posts: 548 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I have just been given the soft drinks mobile phone survey for £5. I also completed a TV diary over the past 2 weeks and the original email says they will send a final questionnaire once the 2 weeks is up, you must complete this final survey to receive the award. Has anyone received this email/reward yet?
  • THE4WHINGERS
    THE4WHINGERS Posts: 269 Forumite
    100 Posts
    i am waiting on the tv diary follow up survey too hope it arrives i filled in the diary everyday!!:D
    nothing thats meant for you passes you by ..;)
  • lexilex wrote: »
    Was this the fizzy drinks one in April, think it was £5 reward? If so I have been paid for it after a few emails to them.

    I think I completed it in May but yeah it was a fizzy drinks one. I have emailed them as have never waited this long before for a pending credit to show up. Hopefully will hear back from them soon.
  • I'm also waiting on the tv diary follow up survey. I was a bit concerned because i thought you'd have to log into the diary to access it but the diary isn't available any more, fingrs crossed that email comes soon!
  • libra10
    libra10 Posts: 19,622 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I did a recent VO drinks diary. The final questionnaire arrived separately, a few days following the diary being finished, and was accessed by the link in their email.

    The reward appeared in the account balance quite soon afterwards.
  • jenniewb
    jenniewb Posts: 12,842 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    compmad1 wrote: »
    I agree. I don't mind being screened out after a few quick questions, but not after 10 minutes, which I think is unreasonable.

    I spent 10 mins answering what appeared to be a survey (you begin to recognise screening questions after a while!) I ended the survey with the page reading something like "this is the end of this survey" and gave me a link to click through back to VO with.

    I then got a VO page saying I was not compatible for the survey but thankyou anyway!!

    I was so annoyed I emailed 'Isabel' straight away and just had an email back today to inform me I have now been credited.

    Sometimes it does work then!
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