giro not come - what happens now

tinktinktinkerbell

our giro normally comes on a tuesday but today it hasnt, ive rang benefit enquieries and waiting on a call back

what happens now, do they have to re post it or can it be picked up at a local job center? and if it is the latter does it have to be the one you sign on at?

tcr_3

If they posted it on time & it hasn't arrived, you'll have to wait two posts before you can report it as missing (i.e. you'll have to do that tomorrow afternoon if it hasn't arrived by then). If they agree to replace it, they can make a same day payment either directly to your account (if you have one) or by giro at your nearest Job Centre.

But they might not have sent it at all ... you'll have to wait until they phone you back and see what they say.

tinktinktinkerbell

well they havnt phoned yet, theyve got 1 hour and 20 mins or im on the phone playing holey hell

tcr_3

tinktinktinkerbell wrote: »

well they havnt phoned yet, theyve got 1 hour and 20 mins or im on the phone playing holey hell

They don't just have you to worry about. Your local benefit delivery centre probably deals with 30,000 plus live benefit claims ... with maybe only 300 staff.

Be a bit more patient, playing "holey hell" won't do you any favours.

tinktinktinkerbell

tcr wrote: »

They don't just have you to worry about. Your local benefit delivery centre probably deals with 30,000 plus live benefit claims ... with maybe only 300 staff.

Be a bit more patient, playing "holey hell" won't do you any favours.

well last time i did it i actually got my benefit sorted after weeks of waiting

tcr_3

tinktinktinkerbell wrote: »

well last time i did it i actually got my benefit sorted after weeks of waiting

I hope you don't mean you're going to shout and bawl at a member of staff ?

You're better than that, aren't you ?

annies_mum

tcr wrote: »

They don't just have you to worry about. Your local benefit delivery centre probably deals with 30,000 plus live benefit claims ... with maybe only 300 staff.

Be a bit more patient, playing "holey hell" won't do you any favours.

And is knowing they are rushed off their feet supposed to put food on the table tonight???? its now 1.30 and this lady was expecting money today. Benefits aren't high enough to stretch another day, so if its not being paid it should be someones highest priority. Good luck tinkerbelle, let us know how you get on

tinktinktinkerbell

tcr wrote: »

I hope you don't mean you're going to shout and bawl at a member of staff ?

You're better than that, aren't you ?

no i dont mean shout and ball i just mean get tougher IE it has to be sorted while im on the phone, none of this waiting 3 hours for a phone call carp

tinktinktinkerbell

annies_mum wrote: »

And is knowing they are rushed off their feet supposed to put food on the table tonight???? its now 1.30 and this lady was expecting money today. Benefits aren't high enough to stretch another day, so if its not being paid it should be someones highest priority. Good luck tinkerbelle, let us know how you get on

exactly! we have no food in, im in need of pain killers, its not like we would be able to get a crisis loan

thank you and i will do

gone4gold62

annies_mum wrote: »

And is knowing they are rushed off their feet supposed to put food on the table tonight???? its now 1.30 and this lady was expecting money today. Benefits aren't high enough to stretch another day, so if its not being paid it should be someones highest priority. Good luck tinkerbelle, let us know how you get on

yes i quite agree but tink hasn't got any children to feed only her and her other half oh and the hamsters:)

tcr_3

Shouting and bawling at staff members is unacceptable, that's what Tinks implies she'll be doing ; that's totally f*cking out of order no matter what's gone wrong.