We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
My increase on my egg card is to go up by six per cent.
Options

me4bargains
Posts: 1,750 Forumite
in Credit cards
I've just got an email saying they are increasing my rate from 15.9 to 21.9 that's scandalous.
Problem is I have a fraigle credit file.
Does anyone have a suggestion on how I can transfer my blance (about £5,000) to a nother low interest card.
I'm in shock.
Egg use to be the cheapest.
Problem is I have a fraigle credit file.
Does anyone have a suggestion on how I can transfer my blance (about £5,000) to a nother low interest card.
I'm in shock.
Egg use to be the cheapest.
Third time lucky on WW I hope :j
January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb
January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb
0
Comments
-
I'm literally in tears.
I have been on the phone to them and they could give me no justification for the increase. All he kept taking aboiut was they now do risk assesment.
I have two cards and two loans with them and thay have come to the conclusion to raise my interest by 6 per cent because I made one payment late FIVE years ago.
Is there anyone I can complain too. This is a ploy to push those strugglin with debt into further misery.Third time lucky on WW I hope :j
January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb0 -
I would say it's a breach of the 1999 UTCC Act.
Why should they have the right to change the contract between the two of you, and you not?
I should write to the OFT - as this is probably a direct result of them being forced to charge no more than £16 for a 'default' (late payments, over limit etc...) - which means that they are literally just laughing at the OFT announcement.0 -
I will do so thanks.
I wonder how many other credit companies will do this to reap in extra profits.Third time lucky on WW I hope :j
January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb0 -
Probably all.
PS. I have just had the same email from Egg, and all I have done is increase my monthly payment to them. It would seem I am being punished for doing so.0 -
I've just had an email from Egg stating that they're raising my APR from 6.9% to 7.9% [not a massive increase – just an annoyance really] but when I rang them to query it they said that they are raising/lowering everyone's rates due to "personal circumstances"...
I then pointed out that I make set monthly payments of £250pm to them, and make extra payments on time every month to pay the bill in full, and that I have never made a late payment or gone over my limit or otherwise p***** them off and therefore didn't understand how this behaviour could warrant a rate raise. Her response? "ALL our customers are having their APRs raised/lowered due to personal circumstances blah blah blah"
I told her that I will be changing the damn card ASAP. "Right Ms X, and is there anything else I can help you with today?" :mad:
To DChurch: I think they ARE within their rights to change the T&Cs because all copies of it that I've had state that "Rates subject to variation and correct as at x month 200x" and you can find all that same info on their website...If I don't respond to your posts, it's probably because you're on my 'Ignore' list.0 -
True - the T&C's do say that. It doesn't make it a fair term though - which would be a breach of the UTCC regs.0
-
Be interesting to see if anyone has had their rates lowered.
I'm gonna fight this.
benn on the blower to the OFT and they said I need to make a formal complaint to their customer services.
I'm crap at letter writing can anyone make up a template?
The address is Customer Relations office
Egg
Pride park
Riverside Road
Derby
DE99 3GG
I reckon they are gonna get pretty bad publicity from this stuntThird time lucky on WW I hope :j
January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb0 -
Ha - I bet there is NO-ONE who has had their rate lowered.0
-
My rate has gone up 2% from 15.9 to 17.9. At that rate, I'll never pay it off. I've been steadily paying £50 a month for the last couple of years. I'm definietly going to complain if anyone wants to give some guidance.
Would I be better off clossing the card and getting a lower-rate loan, or BT to pay it off? A card is not a great idea as I don't usually get very good limits and I'll need about £1500, but could be an option.
B*******! :mad:0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards