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BT connection help please!!!!
madrabbit
Posts: 2 Newbie
in Phones & TV
Hey,
I am new to this but...
I have just moved into my room (its a bit like student halls but not for students!) and theres a bt box in the room. So i called up BT to get it reconnected(there is no dial tone when a phone is plugged into the box...) After being on hold for about half an hour, i was told that they could not see the room no. on thier system so therefore it will be in the previous BT users name. I have given BT a list of names of previous tennants in the room but they have not recognised them. Then Bt said that if I found out the phone number they could do it that way! But there is no way of me finding that out!!!! Does anyone know if there is a way around it, as i really do not want to have to pay 150quid to get a new line fitted!!!
I am new to this but...
I have just moved into my room (its a bit like student halls but not for students!) and theres a bt box in the room. So i called up BT to get it reconnected(there is no dial tone when a phone is plugged into the box...) After being on hold for about half an hour, i was told that they could not see the room no. on thier system so therefore it will be in the previous BT users name. I have given BT a list of names of previous tennants in the room but they have not recognised them. Then Bt said that if I found out the phone number they could do it that way! But there is no way of me finding that out!!!! Does anyone know if there is a way around it, as i really do not want to have to pay 150quid to get a new line fitted!!!
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Comments
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oh yeah also, NTL came round today to fit the phone and internet but came to the conclusion it was unserviceable where we lived! its soooo annoying!!!0
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i've sent you a private messageThe views expressed on this website, be they in text, pictures or sound, are my own personal views. Not those of my employer, its staff or colleagues.0
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There is a special number you can dial when hooked upto it, that gives you a recorded voice that tells you the number and the service status for the line.
Only problem is I don't know the number, hopefully this comment will promt someone, somewhere......I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0 -
That number (on a BT line) is 17070.silvercar wrote:There is a special number you can dial when hooked upto it, that gives you a recorded voice that tells you the number and the service status for the line.
Only problem is I don't know the number, hopefully this comment will promt someone, somewhere......
However, madrabbit did say there was no dial tone when he plugged a phone in so that's not going to work.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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