We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Patient Line is a disgusting disgrace Blog Discussion
Options
Comments
-
When my wife left hospital earlier this month there was a credit remaining on her account.
After a week I checked the credit card and no refund - so I emailed them. This was ignored.
I rang this morning and after a long wait they found the credit and agreed to refund it.
It seems to me that in addition to charging a huge 49p a minute for incoming calls, they drag their feet on refunds and hope people forget about them.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards