Any Advice Please

Iklemiss

A few weeks ago the engine warning light came on in my micra so off it went for a nice expensive diagnostic showing it needed 3 new glow plugs which were replaced.
The car still wasnt right and it went back to find a pipe was cracked, which the garage bodged together while the correct part came in.
I took it in on sat to have the correct part fitted then on the way to get the last few bits for my daughters christening the car lost power and stopped leaving us stranded on a busy road.
My husband called the Garrage while my 6 month old daughter and me got away from the car.
As the service desk was now closed they were not able to help us at all.
We ended up having to join the rac at a premium of £120 when the rac man arrived his report showed the throttle body wiring hadn't been secured causing it to melt on the exhaust manafold

we also discovered instead of a nissan part they had used a renault part without even telling us ( this was a nissan approved dealer). (no longer relevant)
It caused a lot of stress. but in all honesty all I really want is the correct part in my car and the money back for the rac as its the garages fault we needed to use them. Im hopping they will just hold there hands up and put it right but where should I go if they dont? Do I even have a leg to stand on

Strider590

The latest Nissan Micra shares it's under pinnings with the latest Renault Clio.

The Micra is a cute and distinctive supermini, offered in both three- and five-door guises, plus a more recent coupe-cabriolet two-door. There is a large range of trims, though while it shares a platform with the latest Renault Clio, only 1.5-litre dCi diesels are shared between the two. They're excellent units, but the Micra's petrol units are effective too, with the 1.2-litre providing impressive go considering its good value list price

Taken from http://www.autoexpress.co.uk/carreviews/newreviews/207208/nissan_micra.html

The RAC man should have known this......

It's exactly the same as with the Jaguar X-type and the Ford Mondeo.... Or the Vauxhall Vectra and the SAAB 9-3.

harveybobbles

The Micra has the same 1.5 engine as the Clio, so there will be no difference in parts. So forget that one.

As for the RAC - what was the cable? Was it to do with the split pipe that you were returning for? If so, then you should get the money back from the dealer for the RAC joining fee. If it was unrelated, then I'm not sure....

Strider590

^^ It'd probably be the Lambda sensor cable, it'd probably have to be disconnected to mess with the turbo simply because it'd be mounted to the CAT very close to the turbo itself (on such a small car)....

Iklemiss

Thank you, so long as the part is ok then that is good I still think the garage should have explained that they had done this but thats one less issue to worry about. It was deffinatly something that was disconected to re fit the turbo pipe. They have asked me to bring the car in to take a look at it as well as the rac report. Hopefully they will do the right thing.

anewman

It's your choice whether you get breakdown cover or not, knowing that there was none provided with the car. I'm not sure you can really expect them to foot the cost of breakdown recovery, otherwise everyone with a car in warranty who breaks down would just get it paid by the dealers.

Iklemiss

Anewman I think you have miss read the post the car is no longer under warranty it was a lovely diagnostic fault originally that had to br diagnosed by a dealer. They then didnt put the car back together properly leaving me and my 6month old daughter stranded on the side of a busy road we had very little choice but to sort out recovery in the only way we knew how. As the garage caused the fault ( which ive since since been told could have caused the car to set on fire although im not sure if thats someone trying to get me more worked up) then I think they should cover the costs we incurred as a result of it.

Hammyman

I would say that as you took the car away from the garage knowing it still had a fault, all bets are off. Part of the bodge to keep you going may have involved removing a cable clip that held the lambda sensor cable in place.

Iklemiss

`This happened after they fitted the correct part. The Bodge was working great ironicly. So the car should have been fixed the rac report states it was the throttle body wiring that hadnt been secured and it melted on the exhaust manifold looking on the reciept it was the intercooler pipe replaced.

LandyAndy

anewman wrote: »

It's your choice whether you get breakdown cover or not, knowing that there was none provided with the car. I'm not sure you can really expect them to foot the cost of breakdown recovery, otherwise everyone with a car in warranty who breaks down would just get it paid by the dealers.

If you have a car without breakdown cover then that is your choice. Your particular circumstances are irrelevant. You chose to take a chance, it didn't pay off.

Iklemiss

We didnt take a chance we paid to have our car fixed and the mechanic didnt put the car back right causing a wire to melt which is why i think they are responsible. The car has no warranty had it just broke down then fair enough it would be my tough luck but it stopped working because they didint secure the throttle body wiring causing it to melt.
If you took your car to a garage and they accidently weakend the brake cable and the brakes failed you would hold the garage responsible.