cant download flash player

destiny234

For some reason my pc now wont play certain things eg utube videos etc, it says i need to install flash player, I already had flash player 10 so I uninstalled it and tried to reinstall. The error message that came up next said something about integrity? It would not download it, i tried a few times and eventuallt succeded by going through an installation for adobe flash 9 instead of 10, it actually downloaded 10 anyway. So there it is again, apparently installed on my pc, i can see it when i go to my programmes yet STILL when i try to watch utube it says i need to install flash player 10. Can anyone help me please??
Thanks in anticipation

ehlo

Welcome to MSE .

It would probably be best if you can post the exact error message

alexanderea

which browser you are using ?

destiny234

Internet explorer/yahoo?

punksluck

Don't forget that if you are using a 64 bit version of windows xp or windows 7 then it will not install 'flash plugin' properly as it is incompatible.

alexanderea

destiny234 wrote: »

Internet explorer/yahoo?

IE Version?

destiny234

Please tell me how to find out which IE version I have as I have searched everywhere? Thanks for helping

Richie-from-the-Boro

destiny234 wrote: »

Please tell me how to find out which IE version I have as I have searched everywhere? Thanks for helping

- start menu / all programmes / you will see two Internet Explorer 8 icons
- one of the two identical icons will say ( 64-bit ), the other one will say nothing

For your information you are on IE8 if your on Windows 7.

Flash will not install or run in the 64bit version, but will install and run in the 32 bit version.

Solution ? use the 32 bit version of IE8 or download and use another browser, there are lots to choose from.

If your not on Win7 - what version of windows are you using ? Vista XP ? etc

Hope this helps

destiny234

Hi, I am using windows xp, the flash was working fine untill recently and i have done nothing differnet to cause this problem. There is only one internet explorer icon when i go to start- all progs etc as instructed and it still doesnt tell me which version of IE it is or whether it is 32 or 64 bit. thanks

alexanderea

destiny234 wrote: »

Please tell me how to find out which IE version I have as I have searched everywhere? Thanks for helping

Open Internet Explorer and click "About Internet explorer"

destiny234

Thanks.
Version 8.0.600.18702
cipher strength: 128 bit.
Hope that helps