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Please help me remove xupiter.sqwire

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yummymummyoftwo
yummymummyoftwo Posts: 479 Forumite
edited 19 June 2010 at 12:29PM in Techie Stuff
It looks like i have a virus:eek::mad:
I have kaspersky 2009 (kaspersky still has about 40 days on its license before i renew it so its not out of date)
and spybot- kaspersky scan found nothing and spybot found xupiter.sqwire x 2 and i cannot fix it on spybot as its saying in not an administrator so ive followed instructions and become the administrator but its still saying im not so it must be doing it to stop me remoiving it:(
Kaspersky is showing as running normal but i have a windows security alert saying that kaspersky is on but is reporting its status to windows security centre in a format which is no longer supported use the update function but ive updated about 6 times and nothing changes :(
Please help me:A
«1

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_malwarebytes_anti_malware/
    Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
    Remove everything thats found (needs to be ticked)
    Post the COMPLETE log here AFTER youve deleted everything it finds


    reboot

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    :idea:
  • Thankyou
    Im just scanning with the malwarebytes i'll post again when its finished
  • Malwarebytes Scan has finished and not found anything
    Do you still need me to put the log up?
    Just going to do the other one now
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Please put the log up yes (ALL of it)
    :idea:
  • The_Grandmaster
    The_Grandmaster Posts: 1,424 Forumite
    Part of the Furniture Combo Breaker
    edited 19 June 2010 at 4:24PM
    yes please. Then the hijackthis log.

    Added: you're very quick alienRIK! Thought I'd speed up the process but you got there before me!
  • yummymummyoftwo
    yummymummyoftwo Posts: 479 Forumite
    edited 24 June 2010 at 8:14PM
    This is the malwarebytes log, im just doing the hijack this one
  • Im getting this message on hijackthis:
    For some reason your system denied acess to the hosts file.
    If any hijacked domains are in this file hijack this may not be able to fix this file
    etc
    It also says if you have vista which i have to right click and run as administrator but theres not an option for this
    I'll see if it gets me the log when i click ok on the message
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Whilst pressing the SHIFT key, RIGHT CLICK and select RUN AS (admin)
    :idea:
  • Its just gave me an empty notepad
    Its done the scan thing but i cant c+p to here, what do i do please?
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    See post #9
    :idea:
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