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DVD Drive suddenly won't recognise CDs.

Hello everyone.

The CD/DVD drive on our PC has suddenly stopped recognising audio CDs and I was wondering if anyone could help solve the problem.

It still reads DVDs perfectly well, so mechanically it seems to be working fine. When you put in a CD however, the drive doesn't even spin the disc.

Our computer is an HP Pavillion S7520.uk with Windows XP and the drive is an HL-DT-ST DVDRRW GSA-H20L model. We've updated the firmware using the HP site, but it didn't help in the slightest.

I'm at a loss as to what else to try.

Many thanks in advance for any suggestions.

Perriwhistle.

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've got the same PC here , had the same problem as the drive had failed. Was a straight swap with another brand to get it going again
    Ex forum ambassador

    Long term forum member
  • sya220
    sya220 Posts: 106 Forumite
    Do you mean to replace it with a new drive? Can anyone recommend a good one?
    Thanks.
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