We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Talk Talk dreadful service
Broken_hearted
Posts: 9,553 Forumite
Somehow they have messed up my account big time. They have sent it to arrears department despite us not owing anything. The arrears department refuse to look at the account saying pay this money NOW. We have gone through to customer service who say how sorry they are. Yet the calls are still coming 10/15 times a day. Now they have cut off the e-mails and broardband will be gone within the next 24 hrs.
Phoned tech support who while being very supportive can't do anything till the arrears department phone in the morning as their system wont let them take the block off. Better still it will take 48hrs to reactivate the account and they are sending negative credit reports.
However I have no faith in the arrears department doing anything so we could go weeks without a service.
Phoned tech support who while being very supportive can't do anything till the arrears department phone in the morning as their system wont let them take the block off. Better still it will take 48hrs to reactivate the account and they are sending negative credit reports.
However I have no faith in the arrears department doing anything so we could go weeks without a service.
Barclaycard 3800
Nothing to do but hibernate till spring
Nothing to do but hibernate till spring
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards