Mortgage Payment Protection Insurance

dunstonh

You may think that Carrington Carr is now authorised by the FSA but it is not. It is authorised by L&G -and it seems only ever has been.

So you cannot take Carrington Carr to FOS at all, it seems.

I had a look at the Carrington Carr website and one of them (Home Finance) says reps of L&G. The other one (AWD Finance) says they are IFAs.

growler8936

dunstonh wrote: »

I had a look at the Carrington Carr website and one of them (Home Finance) says reps of L&G. The other one (AWD Finance) says they are IFAs.

Just found a fax from AWD Home Finance dated 17/01/05. At the bottom it states "AWD Home Finance Limited is an appointed representative of the Legal & General Partnership Services Limited which is authorised and regulated by the Financial Services Authority for advising on and arranging mortgages and insurance.
AWD Home Finance Limited is a wholly owned subsidiary of AWD plc, Europes premier independent financial services group."

Does this clear anything up?

growler8936

dunstonh wrote: »

I would remove the reference to them not checking your medical or employment status. This was an advised sale in conjunction with a mortgage. They will have taken the employment details and "probably" have enough medical information on file to discount that reason. Its credit cards and loans where that reason works well. With advised sales, unless you are ineligible or you have a medical condition that would exempt you then you shouldnt use it. It makes you look less credible.

Do not request an amount to be repaid. Just state that you want a refund of premium to repay the amount borrowed to pay for the single premium PPI plus a further repayment to cover the unnecessary interest paid by you on the mortgage for this mis-sale along with a further interest payment. Let them work it out. A lot of this is formulated anyway. You dont want to give them a figure that is lower than you should get.



Ombudsman - wouldnt normally correct spelling but as you intend to write to them then its worth getting that right.

Is a simple letter sufficient? I was under the impression that you had to send off the PPI questionnaire

dunstonh

Is a simple letter sufficient? I was under the impression that you had to send off the PPI questionnaire

A personalised letter is better in any complaint. If the person handling the complaint gets a one-size-fits-all PPI template where half the stuff doesnt apply or its one they have seen dozens of times with false claims and try-it-ons, then human nature is that they are likely to take you less seriously or perhaps try that bit harder to refuse your complaint. If you have written a personalised complaint, which is short but to the point (you can bullet point your reasons for example) then it is possible it will be taken more seriously. I read last year that the FOS said that template letters have a lower success rate than personalised letters.

di3004

I agree with Dunstonh, your own letter and your own words, and of course this way I believe it more success, good luck.;)

growler8936

dunstonh wrote: »

A personalised letter is better in any complaint. If the person handling the complaint gets a one-size-fits-all PPI template where half the stuff doesnt apply or its one they have seen dozens of times with false claims and try-it-ons, then human nature is that they are likely to take you less seriously or perhaps try that bit harder to refuse your complaint. If you have written a personalised complaint, which is short but to the point (you can bullet point your reasons for example) then it is possible it will be taken more seriously. I read last year that the FOS said that template letters have a lower success rate than personalised letters.

Thanks for that. Should this be sent to L&G?

Andy_Boro_2

some companies are now using the questionnaire remember to keep copies of all correspondance, you can look at the fos questionnaire for an idea of the info the FOS will need if it goes that far

caroline25

My claim seems to be getting stranger and stranger, I've now tracked it down to a company call D & D HOmecare Ltd, called them and they said the policy was with Adminicle but now with Assurant Solutions!!!! I'm sending my letter off to Carrington Carr.

growler8936

caroline25 wrote: »

My claim seems to be getting stranger and stranger, I've now tracked it down to a company call D & D HOmecare Ltd, called them and they said the policy was with Adminicle but now with Assurant Solutions!!!! I'm sending my letter off to Carrington Carr.

Same thing here with D&D Homecare

southend

Hiya, i do sound stupid now.
I have only just found out that that mortgage protection, critical illness, life cover cover are actually all PPIs. Now i am worried.Is this true? Do you know if the same rules apply as they do with credit cards and loans? I have not looked through our paperwork yet, i have a lot of it. Bought them at Barclays bank when we took out the mortgage,but they are actually through some other major companies that have regulary misold policies. If they are, why not let me know, i am sure that they have mis-sold it if they are the same. I would have to think very carefully, we need cover, my husbands nearly 51, our mortgage ends when he is 68. PPI is supposed to be a good product, yet i cannot understand why banks mi-sell them. Any adivce, please