A&L internet banking knackered?

ronaldmacdonald

Is it me or can anyone else view there statements through A&L internet banking at the moment? When I attempt it it just goes back round to the sumary screen :mad:

sry

It's doing the same for me too. I did try earlier today as well. Thinks its just the current account though as I can access my ISA details.

mattbass

I struggled with that the other week:mad: , not tried since, but its not just you.

ronaldmacdonald

I think I first noticed on Friday last week but assumed it was my account or something, it seems there may be a wider problem then. The online banking is a bit pants in that it appears you cannot email them, only phone their 0845 yada yada yada customer number :mad: :mad:

masonic

Had trouble earlier today. Working fine now.

littlestar1981

I have just tried and can view my statement? (unfortunately - 3 days til pay day!)

ronaldmacdonald

Its working for me too now - bizarre, I wonder if A&L tech support are reading this post..?

MarkyMarkD

It was faulty this morning at home for me, and then worked for me when I got to work.

It seemed to loop around when you tried to get to statement details.

Just checked at home now, and it is working fine here too now.

YorkshireBoy

ronaldmacdonald wrote:

The online banking is a bit pants in that it appears you cannot email them...

There is a facility to e-mail them.

From memory...

Log in
Click 'help'
Search for 'contact'

However, I've only used it once, and when they didn't reply I resorted to the phone!

ronaldmacdonald

roflmao, theres no email contact option now - they must have realised they cant be bothered to reply to emails so withdrew the facility - which is better than providing the facility and not using it i guess.

melancholly

seems to be working fine now? just downloaded july's statement (i'm clearly a little behind in doing finance stuff for july/august!!:o )