Bought Made to Measure Online

machtzu

Hi

I've bought some blinds that are made to measure from an online retailer, do the distance selling regulations apply if I decide I don't want them and would like to return them?

dmg24

No, they do not.

machtzu

Oh, why is that?

dmg24

machtzu wrote: »

Oh, why is that?

You would need to ask the Ministry of Justice that question!

Auntie-Dolly

Because items made to order are exempt.

machtzu

Sorry I've just found it:

Exceptions to the right to cancel
13. - (1) Unless the parties have agreed otherwise, the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10 in respect of contracts -


(a) for the supply of services if the supplier has complied with regulation 8(3) and performance of the contract has begun with the consumer's agreement before the end of the cancellation period applicable under regulation 12;

(b) for the supply of goods or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by the supplier;

(c) for the supply of goods made to the consumer's specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;

Mankysteve

http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf page 24