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four month old laptop wont work

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red_devil
red_devil Posts: 10,793 Forumite
Ive got a Samsung £499 which ive had for 4 months won it actually and it went off while i was using it, it now wont switch on its dead. Any tips yes i have it plugged in to mains and would i contact Samsung surely it would be under warranty?
Anyone know anything?
:footie:

Comments

  • Donnie
    Donnie Posts: 9,862 Forumite
    Yes. Just contact Samsung UK on 01932 454358
  • JasX
    JasX Posts: 3,996 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Any more detailed sympthoms? any signs of life at all?

    You could try a few basic things to bring it back:

    1-Remove battery and mains together, reinsert battery and mains supply and see if that resets it

    2-Remove battery and mains supply, reinsert battery and mains then LEAVE it for 30mins or so to charge

    Sometimes they can get a bit funny restarting if the battery gets completly discharged (mine was playing up last weekend and I was almost at the point of pulling the HD out and doing some data recovery via my desktop when it came back)

    Finally if you can get hold of a volt meter somewhere you should check if the power supply is actually delivering any power.

    Failing that get on to samsung or the retailer
  • Carrera74
    Carrera74 Posts: 790 Forumite
    Part of the Furniture 500 Posts Combo Breaker PPI Party Pooper
    I have had this happen and I took the battery off and left it for a few minutes before putting it back on. Plugged it into the mains and it was fine. It seems to happen when I am really low on battery. Not all the time though.
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