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four month old laptop wont work
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red_devil
Posts: 10,793 Forumite
in Techie Stuff
Ive got a Samsung £499 which ive had for 4 months won it actually and it went off while i was using it, it now wont switch on its dead. Any tips yes i have it plugged in to mains and would i contact Samsung surely it would be under warranty?
Anyone know anything?
Anyone know anything?
:footie:
0
Comments
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Yes. Just contact Samsung UK on 01932 4543580
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Any more detailed sympthoms? any signs of life at all?
You could try a few basic things to bring it back:
1-Remove battery and mains together, reinsert battery and mains supply and see if that resets it
2-Remove battery and mains supply, reinsert battery and mains then LEAVE it for 30mins or so to charge
Sometimes they can get a bit funny restarting if the battery gets completly discharged (mine was playing up last weekend and I was almost at the point of pulling the HD out and doing some data recovery via my desktop when it came back)
Finally if you can get hold of a volt meter somewhere you should check if the power supply is actually delivering any power.
Failing that get on to samsung or the retailer0 -
I have had this happen and I took the battery off and left it for a few minutes before putting it back on. Plugged it into the mains and it was fine. It seems to happen when I am really low on battery. Not all the time though.0
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