ebay issues

Legacy_user

firstly i returned an item 2 weeks ago seller agreed to refund and im still waiting . what would be my next move ? i have emailed him today to try to resolve this matter .

my second problem is ive sold a dyson listing clearly stated paypal as payment and collection in person ,someone won it and now wants to pay cash when they come to collect it . ive already had emails from this buyer wanting my address prior to paying which untill payment is made i dont see why i need to do this.

picnic

cash on collection would be better for you, if they pay via pay pal and collect in person they could then state non delivery and you have no way to prove to paypal it hasd been received. you could end up with no money and no dyson.....

cyberbob

CHRISSYG wrote: »

firstly i returned an item 2 weeks ago seller agreed to refund and im still waiting . what would be my next move ? i have emailed him today to try to resolve this matter .

Open a paypal dispute then escalate and add your return tracking number to show you have returned it.

CHRISSYG wrote: »

my second problem is ive sold a dyson listing clearly stated paypal as payment and collection in person ,someone won it and now wants to pay cash when they come to collect it . ive already had emails from this buyer wanting my address prior to paying which untill payment is made i dont see why i need to do this.

NEVER except paypal for a collection item. It leaves you open to being scammed. The seller can put a paypal dispute in after they take the item for non receipt. You wont have online proof of delivery so they will be refunded and have the item. Take the cash you also don't have paypal fees either

jasmineswhiskers

And think of the Paypal fees you'll save too!

*LoopyLaura*

OP - just out of interest why did you want Paypal & not cash?

System

as im a new seller ebay only give paypal as a payment option -ive emailed buyer to say i will accept C.O.D ,if he takes it what do i do re ebay as they show final valuation fee already ?

adviceforall

you have to pay the FVF as it sold, and then just mark it as paid for in e-bay manually and leave feedback and then its all done...
Never turn down cash upon collection as like others have said leaves you open to scams and you pay the pay pal fees out of it as well

System

i emailed seller and he admitted he "forgot" to refund so thats sorted.
ive also emailed buyer for large item but im still waiting for a response.

System

update - guy came and after trying to get the item for half the bid price he did eventyally pay the bid price. thanks for all the advice .

emby

CHRISSYG wrote: »

update - guy came and after trying to get the item for half the bid price he did eventyally pay the bid price. thanks for all the advice .

Tut, what a chancer!