owed underpayment from child tax - how long ?

pk1970

hi , i renewed our child tax credits over the phone 2 weeks ago today.
as we were paid child tax credits as if we were on £27'000 but were actually only on £19'000 for the year..i believe we are owed an underpayment
how long roughly until this is received ?
the lady did say 2 weeks on the phone but i rang yesterday and was told its still being sorted out !?
anyone else still waiting for theres or if you have received how long until you got it ?
thx

paulofessex

As far as I'm aware underpayments are generated automatically by the computer system and initial monies are paid out within days, but the paperwork follows a couple of weeks later. You just need to keep checking your bank account because it will go into that before you are told about it.

Just a little advice....don't go mad spending the underpayment, wait until they have finalized your claim as they can and do want some back at times.

kb92830

PK,

My partner has currently been waiting for 3 weeks, not had the paperwork or rebate yet.

joanne_d_3

Hi , i renewed over the phone and within just 6 days i had my underpayment lump sum paid into my account.

That was a few weeks ago now so maybe tc offices are busier now

HTH

Joanne

Zaksmummy

I'm still waiting for underpayment. Sent my forms off 2 weeks ago.

pk1970

still waiting at now 3 weeks plus 2 days !!
i phoned yesterday and its still not sorted !!
grrrrr x

MummyOfTwo

ive been waiting since early may

Zaksmummy

Had paperwork through post today AND underpayments in bank, so roughly 3 weeks for me and that was without making phonecalls to TC, just sent it by post.

AnxiousMum

As said on another thread - I did my reclaim by phone last Monday, money was in my account on the Friday and paperwork all arrived today's mail.

DreamerV

It's different for everyone, as everyone's circumstances are different. The line "you may receive several award notices over the next couple of weeks", is not a timescale, just that you might. For a lot of people this will be the case, and that's why it's said...as people need to then check the award notices (the next line is something along the lines of "you need to let us know if anything is incorrect"). Again, it depends on individual circumstances.