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Talk Talk ... quite a surprise ... great service !
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tcr_3
Posts: 580 Forumite
Upgraded to their Pro package today, to enable me to get unlimited downloads.
Phoned them up, got through first time and the chap offered me a free Wifi 802.11 N router to give me better range in the house ... even though their website says existing customers have to pay for it.
Came off the phone and thought ... that was absolutely brilliant ! I know Indian call centres sometimes get a bad rap ... but I can't fault Talk Talk today at all.
Thought I'd share (especially about the router ... ask them nicely and they might give you a free one too).
Phoned them up, got through first time and the chap offered me a free Wifi 802.11 N router to give me better range in the house ... even though their website says existing customers have to pay for it.
Came off the phone and thought ... that was absolutely brilliant ! I know Indian call centres sometimes get a bad rap ... but I can't fault Talk Talk today at all.
Thought I'd share (especially about the router ... ask them nicely and they might give you a free one too).
I no longer contribute to the Benefits & Tax Credits forum.
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Comments
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The surpise for me this month was they got my bill right for the first time in ages lolJan Wins: .0
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This is a surprise they normally cant organise a Pxxx up in a brewery0
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BargainGalore wrote: »This is a surprise they normally cant organise a Pxxx up in a brewery
I know ! It took them 57 days to connect me to their broadband last year !
I never get free stuff off anyone for anything ... so I'm all chuffed !
Maybe they're getting better ... !I no longer contribute to the Benefits & Tax Credits forum.0 -
And my new router arrived at lunchtime ... all installed, all working fine.
How lucky am I ? Makes a change !I no longer contribute to the Benefits & Tax Credits forum.0
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