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smile

Accidentally went over my overdraft limit (forgot a payment) for first time in the 2 years I've had the account, so they bounced 3 small DDs and charged £30 each although all 3 were under that figure.
Totally my own fault, and its doubtless in their t&c but very annoying nevertheless....
Anyway, I contacted them and they agreed not to charge me.
Now very happy with smile!

Comments

  • samjef11_2
    samjef11_2 Posts: 454 Forumite
    Accidentally went over my overdraft limit (forgot a payment) for first time in the 2 years I've had the account, so they bounced 3 small DDs and charged £30 each although all 3 were under that figure.
    Totally my own fault, and its doubtless in their t&c but very annoying nevertheless....
    Anyway, I contacted them and they agreed not to charge me.
    Now very happy with smile!
    What sort of post is this???
  • slopemaster
    slopemaster Posts: 1,584 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    samjef11 wrote: »
    What sort of post is this???

    it's a post to let people know what smile's customer service is like in case they are thinking of opening an account
  • PROLIANT
    PROLIANT Posts: 6,396 Forumite
    1,000 Posts Combo Breaker
    samjef11 wrote: »
    What sort of post is this???
    It is a post from a very happy customer. :)
    Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.
  • PROLIANT
    PROLIANT Posts: 6,396 Forumite
    1,000 Posts Combo Breaker
    samjef11 wrote: »
    What sort of post is this???
    What sort of post is this???
    Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.
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