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Reasonable response?
Rotor
Posts: 1,049 Forumite
Hi folks, I bought a 12ft easy set paddling pool on ebay, paid by paypal, to replace one mice had chewed. Got it home , blew it up and started to fill it . 2 hours later found it had got a puncture
Have managed to fix it after searching high and low for repair kit from the old pool
So what action do people think I should take?
I am not prepared to take it back ( 75 mile round trip for £20 pool; plus i've fixed it) but it has wasted a lot of my time
Thanks
Have managed to fix it after searching high and low for repair kit from the old pool
So what action do people think I should take?
I am not prepared to take it back ( 75 mile round trip for £20 pool; plus i've fixed it) but it has wasted a lot of my time
Thanks
0
Comments
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It your not willing to return it you won't get a refund. Speak to the seller and see what they say.0
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Yeah I'd message them explain what happened, explain that you've done the repairs.
They may offer a partial refund out of good will but they're not obliged to do so.
Also.. I know by repairing it you've made it better but surely it's not in the condition it was sold in now? Not sure how that works out either.Slimming World: 1stone 11lbs lost in 11 weeks0 -
I take it that it must have already been punctured & couldn't have been done while you were setting it up or during the 2 hours? Was it a new or used pool?0
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I'd probably ask them to supply a repair kit or money back to cover the cost of another.0
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