Abbey Bank-Act Overdraft Charge Problem

poorgirl-54

Nov 09 - i opened a 2nd Abbey bank account to get 6% interest on 2500, as i already one before. The abbey cashier said i could open another one, and receive the same rate of interest. On opening the account i requested i didnt want an overdraft, but without my knowledge £500 overdraft was added.

Jan/Dec 09 - i saw there was no interest received. i conferred with abbey and they said i can only have 1 Bank act with 6% interest and any additional bank acts would be at a basic standard interest rate, which was different to what the told me on opening.

Obvoiusly i was mad- that they lied to me and wasted my time -so i asked the cashier to close the 2nd account and moved my cash to 2500 to my 1st account with 2500 in there already, which she did. The matter was finished.

Jun 09 - I recieve a letter from Abbey saying there is no activity on my 2nd account and i used the £500 overdraft, for which they have charged me interest totalling to £565.17, which i now must repay.

Please help, what do i do, this has never happend to me before?????

samjef11_2

poorgirl-54 wrote: »

Nov 09 - i opened a 2nd Abbey bank account to get 6% interest on 2500, as i already one before. The abbey cashier said i could open another one, and receive the same rate of interest. On opening the account i requested i didnt want an overdraft, but without my knowledge £500 overdraft was added.

Jan/Dec 09 - i saw there was no interest received. i conferred with abbey and they said i can only have 1 Bank act with 6% interest and any additional bank acts would be at a basic standard interest rate, which was different to what the told me on opening.

Obvoiusly i was mad- that they lied to me and wasted my time -so i asked the cashier to close the 2nd account and moved my cash to 2500 to my 1st account with 2500 in there already, which she did. The matter was finished.

Jun 09 - I recieve a letter from Abbey saying there is no activity on my 2nd account and i used the £500 overdraft, for which they have charged me interest totalling to £565.17, which i now must repay.

Please help, what do i do, this has never happend to me before?????

first of all why have you not post this before as June 09 is last year why so long also did you ever use the account overdraft which abbey/ santander put on your account in an error?