Data protection act? Council sent personal details

misssarahleigh

Not sure if this is the right spot but will have a go anyway.

I made a claim for a bust tyre due to potholes. I have now recieved a letter (see below)

http://img257.imageshack.us/img257/4141/imag0040y.jpg

My first problem. This excuse could be applied to any and every claim made.

My second problem. With the letter i recieved prints of every complaint made involving the road, detailing the complaint, how t was handled, by who as well as complainents names, personal circumstances, house numbers and other sensative information.

I'm assuming this is a breach of data protection. Does this mean my complaints have been posted to other people to?

Any advice appreciated

KeithP

misssarahleigh wrote: »

Does this mean my complaints have been posted to other people to?

Probably.

When you wrote to them, did you specifically tell them what they could and could not do with the data you supplied?

misssarahleigh

KeithP wrote: »

Probably.

When you wrote to them, did you specifically tell them what they could and could not do with the data you supplied?

No, didn't feel i really had to.

But the letter i wrote isn't the type of infrormation i recieved. The stuff i got were emails, telephone calls etc. so, i will have filled out a form on the council website to report the fault (did this three times i think). thats the kind of info i recieved.

hippey

If you received 'personal identifiable' details of other living people then a breach has occured unless they have specifically authorised this.

Therefore your two options would be to make a complaint to the data controller at the council and/or the the ICO.

I have done this recently after using a 'pay by phone' parking service where after enquiring into a text message we received I was told about every time, date, location & method of payment my wife had ever done...... Even though I never stated that we were actually still together!