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HSBC Security Checks and Witholding Money

loveandlight
loveandlight Posts: 1,200 Forumite
Part of the Furniture 500 Posts Combo Breaker
in Budgeting & bank accounts
My bank have witheld on at least four occaisions in the past 6 mths credits to my account between £3k - £250.00 on the grounds that they are carrying out fraud and security checks. Who can I talk to about this at the bank as I don't have a personal account manager?

Thanks

Comments

  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    No-one.

    It's a security measure. You can try and ask if they can make it more lenient, but no idea if they can or would.
  • loveandlight
    loveandlight Posts: 1,200 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 11 June 2010 at 3:08PM
    I accept its a security measure but its an over the top one. Especially when i have bills to pay as they are holding onto my money for 24hrs. It's not the nature of the act I'm complaining about but the frequency of it.
  • loveandlight
    loveandlight Posts: 1,200 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I have spoken to my bank and it would appear they are doing it to force me to open up a business account with them. I have reported them to the FSA and they said my bank are abusing and misusing the security checks as they should not be doing this to me so frequently and the FSA will now be writing to the bank about it.
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Are you using a personal account for business purposes?
    If so you are lucky that they have not closed the account!
  • loveandlight
    loveandlight Posts: 1,200 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Are you using a personal account for business purposes?
    If so you are lucky that they have not closed the account!

    stop jumping to conclusions!
  • MoneySavingUser
    MoneySavingUser Posts: 1,667 Forumite
    he asked a question rather than making a definate conclusion
  • loveandlight
    loveandlight Posts: 1,200 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    he asked a question rather than making a definate conclusion

    see below
    If so you are lucky that they have not closed the account!

    Doh!
  • samjef11_2
    samjef11_2 Posts: 454 Forumite
    I think we leave it to the fsa to deal with this issue and hope they will sort it out ok no more suggestions please.
  • Innocent_Guy
    Innocent_Guy Posts: 5,369 Forumite
    How long have you had the account? This is a huge contributing factor.
    Bank Accounts - Barlcays Premier[/B] - £1000 o/d, HSBC - £200 o/d- First Direct - £500
    Credit Cards - Barclaycard £2000 - Silver Card £1300 - Flybe £7500 - HSBC £1000 - First Direct £2500 First Direct Gold £3000
    6 credit accounts closed in 2010!
    Official SOS Club number 001 - Dry until 01.07.10
This discussion has been closed.
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