Wireless keeps disconnecting and reconnecting

Naive_And_Proud

I have got a new Dell laptop and connected up to my SKY wireless network. I have connected no problem and the signal strength is constantly "Excellent". My problem is that the network keeps disconnecting then immediately re-connecting. As you can imagine this is extremely frustrating. :mad:

My previous HP laptop never did this and always stayed connected.

Is there anything I can do to stop this happening?

Thanks for your help.

Basil1234

have you tried changing your routers wifi channel at all? this can be changed in the hidden sky router settings and channels available from 1 to 13 it may be that other routers around interfering as a poss.

http://192.168.0.1/
user: admin
pass: sky

Browntoa

may be dells own software managing the connection , untick the box that lets it manage the connection and let windows do it

you will need to re-enter the network key

Naive_And_Proud

Basil1234 wrote: »

have you tried changing your routers wifi channel at all? this can be changed in the hidden sky router settings and channels available from 1 to 13 it may be that other routers around interfering as a poss.

http://192.168.0.1/
user: admin
pass: sky

Have just tried this and doesn't seem to make any difference. I have now turned it back to the channel I started with (ch 11) as I wasn't sure whether it may cause problems if I didn't ??

Naive_And_Proud

Browntoa wrote: »

may be dells own software managing the connection , untick the box that lets it manage the connection and let windows do it

you will need to re-enter the network key

Where can I see this menu option?

Naive_And_Proud

This problem is still happening. Strangely, it doesn't happen when I'm connected to my mum's wireless which is also provided by SKY.

Any ideas?!