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What are my rights?

I just discovered something at £0.00 on a website, I purchased it, and paid only for the p&p. What are my rights?

Comments

  • Googlewhacker
    Googlewhacker Posts: 3,887 Forumite
    I just discovered something at £0.00 on a website, I purchased it, and paid only for the p&p. What are my rights?

    Pratically none, if they spot the error before they dispatch it then they can refuse to sell it to you, however if they dispatch it and then try and charge you the correct price then legally you do not have to pay for it but only if they have dispatched it before the realise the error
    The Googlewhacker referance is to Dave Gorman and not to my opinion of the search engine!

    If I give you advice it is only a view and always always take professional advice before acting!!!

    4 people on the ignore list....Bliss!
  • Enfieldian
    Enfieldian Posts: 2,893 Forumite
    Part of the Furniture Combo Breaker
    edited 9 June 2010 at 7:29PM
    Rights to what?

    To something for nothing? None.
  • Sandoval
    Sandoval Posts: 903 Forumite
    I just discovered something at £0.00 on a website, I purchased it, and paid only for the p&p. What are my rights?
    Not sure "purchased" is the right word!

    What exactly is it that you think you've "bought" for nothing then?
  • Coopdivi
    Coopdivi Posts: 3,412 Forumite
    You have the right to claim your p+p payment back. Although if I was the retailer I'd make you wait for it for being so cheeky.
  • Pollycat
    Pollycat Posts: 36,165 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    I just discovered something at £0.00 on a website, I purchased it, and paid only for the p&p. What are my rights?

    It's unclear (at least to me) what you are asking.

    Rights to what?

    Has the supplier advised you that they will not fulfil the order and you want to know if you can force them to supply you with the item for £0.00?

    Or do you want to know what your rights to a refund of the 'proper' price if you have a problem with the item later on?
  • Vomityspice
    Vomityspice Posts: 637 Forumite
    Part of the Furniture Combo Breaker
    Actually, I suspect there isn't even a contract for which you could claim on. You provided no consideration (I believe the P&P won't count) so would have no grounds on which to claim.

    So the company could send the item (by mistake) and then simply ask for it back when they discovered the error. They could claim against you, and you can bet they are more likely to have legal cover for this type of situation.

    I suspect that before the item is dispatched, the error will be discovered and your p&p will be refunded.
  • jimbms
    jimbms Posts: 1,100 Forumite
    All depends, there are 3 options
    1) It is a genuine promotion in which case all is fine
    2) The send it out to you in which case tough on them as they have accepted the deal and delivered the goods
    3) They discover the mistake and refund p&p in which case tough on you bu you have lost nothing
    Approach her; adore her. Behold her; worship her. Caress her; indulge her. Kiss her; pleasure her. Kneel to her; lavish her. Assert to her; let her guide you. Obey her as you know how; Surrender is so wonderful! For Caroline my Goddess.
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