Heritage Financial

steviec7

I have submitted a loan with Heritage Financial based in Basingstoke, Hampshire who have advised that a loan has been processed. I have had to send £60 processing fee roughly 3 weeks ago.
I have called and emailed them and only getting through now and again. I have asked them to check on there computer system to see when the loan will be processed, they say they cant as it gets processed through another company. I really feel i have been scammed what is my next step and how do i find out for definate

any help is greatly appreciated

Beast

Yes, most likely you have been scammed as per the thousands of similar posts on this site.

steviec7

any ideas of what to do next.
I've spoken to the company in the last hour who have advised that there is no Advisor able to take my call at the moment.
I've told them that i think it's a scam company and they dont seem to bothered

iolanthe07

There are hundreds, if not thousands, of posts on here about this. In short, never pay an upfront fee to a broker for a loan. You can surf the web for nothing yourself to look for loans, and no decent broker will ask for an upfront fee as they are paid commission by the lenders. You should be able to get most of your fee back, less £5 that they are allowed to keep, but you may have to be very persistent.

steviec7

Shall i just keep onto them about giving my money back then.
Do i need to advise the authorities or anything

thanks

iolanthe07

Just keep on nagging them, but don't fall for the scam of being kept on hold on a premium rate non-geographical number. Even the 0845 ones mount up. It is probably best to write recorded delivery, then they can't pretend they haven't heard from you. Threatening them with the FSA or Trading Standards might help things along, but in the end Heritage have done nothing illegal.

LEAWORTHY

Me to i'm waiting on my contracts to come in post , its been 10 days now , feel like been robbed

lindielou_2

I applied for a loan and paid my fee 6 weeks ago and still havent heard anything as you say when you ring there is nothing they can say and i think that the so called advisor's are very rude the one who is called matt has got the worst attitude i have ever heard

doogle010

Has anyone got any more info? Email address, website, actual address or location?
I too have been stiched up, and today trying to call them i just cant get through. I only had two numbers, to start with advisors seemed pleasant but then started getting nasty and rude, got that feeling your being lied to, you know.. but I have today spoken to trading standards who need more info, which at the moment i cant see to find so can anyone help and maybe we can get somewhere??
Thanks

lindielou_2

i have spoken to them today about my refund which i havent got back and the numbed they gave me was for wentworth finance they said they dont have anything to do with refunds.

jan.longworth

I did exactly the same yesterday with a company called Century finance and was asked for a fee of £69.95 after being told they had sourced a loan of £2000 for me. The telephone number of BOTH companies Heritage and Century is EXACTLY the same.

It seems to me, after asking to cancel last evening, by Email, with no reply yet that these companies are SCAM .

I am concerned that I behaved stupidly by giving them my credit card details. Hopefully they will either not take the payment or, if they have then it will be reimbursed but ,based upon several forum responses to these companies I am not holding out too much hope.

Will they attempt to take out mutiple payments, having my credit card details? Do I have any redress from the credit card company?

Any help much appreciated,

Thanks, Jan