Getting back money in credit on Post Office Credit Card

SilentSquirrel

I have paid off the balance of my Post Office credit card and have £19.88 in credit as I overpaid it.

Why is it so difficult to get money BACK from these companies? I rang the customer service number and requested that the amount be transferred back into the account my direct debit comes out from. Apparently, they can not do this, and the only way I can get it back is by (a) drawing it out as cash for free from an ATM (but can only take £10 out as it is just below £20) or (b) writing to the Head Office and requesting the money back, when they will then SEND A CHEQUE that I then have to take to the bank and wait for to clear!!!!! Apparently it also takes up to 2 WEEKS to even get the cheque back.

Has anyone else experienced this, and is it actually the case that they CAN refund the money directly back into my account and that they just want to sit on it and make interest?!!!

:mad:

dzug1

CharlieFranco wrote: »

Has anyone else experienced this, and is it actually the case that they CAN refund the money directly back into my account and that they just want to sit on it and make interest?!!!

:mad:

Oh come off it - do you really think it's worth their while to sit on less than £10 for a couple of weeks just to make a small fraction of a penny in interest?

The reason they do it is to persuade you to adopt an easier and cheaper way of doing it for both you and them - just use the card for a purchase and then pay off whatever small balance is left.

mjm3346

Pay in 12p then withdraw the £20.

HouseHuntr

CharlieFranco wrote: »

Why is it so difficult to get money BACK from these companies?

Why is it so difficult to use the card to put it back in the red ?

Why is it so difficult to pay the correct amount and not put your card in credit. Remind us, who's fault is it that it's in credit ?

Lots of posts on PO cards recently, just someone (troll maybe?) jumping on the bandwagon.

CannyJock

HouseHuntr wrote: »

Why is it so difficult to pay the correct amount and not put your card in credit.

If you've got a revolving balance and you're trying to overpay the card to cover the residual interest so that you can regain the interest free period on purchases, then it's not always an obvious calculation to work out the daily interest from the date of the last statement until the payment clears with the card, especially if you have made additional purchases on the card since your last statement.

Well you did ask

See you're back for a bit more troll-spotting? Spotted any yet?

I do agree that the OP is being a bit melodramatic and should just spend the money though.

lisyloo

Buy some petrol or food?
Surely you will need to buy some food at some point??

You aren't meant to put it in credit, so they don't have a procedure set up for it.
That's why it's difficult for them.

Fruit_and_Nut_Case

lisyloo wrote: »

Buy some petrol or food? [...]

Fuel is the easiest way. Unless you have a very shaky hand you can stop at £19.88 exactly.

HouseHuntr

CannyJock wrote: »

If you've got a revolving balance and you're trying to overpay the card to cover the residual interest so that you can regain the interest free period on purchases, then it's not always an obvious calculation to work out the daily interest from the date of the last statement until the payment clears with the card, especially if you have made additional purchases on the card since your last statement.

Well you did ask

See you're back for a bit more troll-spotting? Spotted any yet?

I do agree that the OP is being a bit melodramatic and should just spend the money though.

True CJ, though I'm well aware of residual interest and how overpaying can stop further additions of interest. Somehow though I doubt this particular poster got where it is on under that circumstance !