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Email from Loans.co.uk

I emailed a Sarah Walsh at Loans.co.uk to see if they got my documents they said they didnt get! Well they have now and she has sent me an email saying -

'Good Morning,

I have received those documents, I can confirm that we do have 8 weeks to investigate your complaint and you will hear in the next couple of days the progress of your complaint.


Many Thanks

What do u think? Is it gonna be a 'you were not mis sold' or we have been fined and we'll give u it all back!!' :p Hmm, come on letter!!!!
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Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    halphy wrote: »
    I emailed a Sarah Walsh at Loans.co.uk to see if they got my documents they said they didnt get! Well they have now and she has sent me an email saying -

    'Good Morning,

    I have received those documents, I can confirm that we do have 8 weeks to investigate your complaint and you will hear in the next couple of days the progress of your complaint.

    Many Thanks

    What do u think? Is it gonna be a 'you were not mis sold' or we have been fined and we'll give u it all back!!' :p Hmm, come on letter!!!!


    Hi there

    Well hopefully it will be the outcome your waiting for.;)

    If they were fined at the time you taken out the policy, then you do already stand a good chance, good luck.:)
    The one and only "Dizzy Di" :D
  • halphy
    halphy Posts: 593 Forumite

    The FSA gave Loans.co.uk (LCUK) a Decision Notice on 24 October 2006 which notified LCUK that pursuant to section 206 of the Financial Services and Markets Act 2000 (the Act), the FSA had decided to impose a financial penalty of £455,000 on LCUK. The penalty is in respect of breaches of Principles 2, 3 and 6 of the FSA's Principles for Businesses (FSA Principles) which occurred between 14 January and 22 November 2005 (the relevant period).

    Thats me Di!!!!
  • di3004
    di3004 Posts: 42,579 Forumite
    halphy wrote: »

    The FSA gave Loans.co.uk (LCUK) a Decision Notice on 24 October 2006 which notified LCUK that pursuant to section 206 of the Financial Services and Markets Act 2000 (the Act), the FSA had decided to impose a financial penalty of £455,000 on LCUK. The penalty is in respect of breaches of Principles 2, 3 and 6 of the FSA's Principles for Businesses (FSA Principles) which occurred between 14 January and 22 November 2005 (the relevant period).

    Thats me Di!!!!



    I have a good feeling you will be okay here.:)
    The one and only "Dizzy Di" :D
  • halphy
    halphy Posts: 593 Forumite
    Gosh I hope so :)

    Cheers x
  • di3004
    di3004 Posts: 42,579 Forumite
    halphy wrote: »
    Gosh I hope so :)

    Cheers x


    I have a good feeling, so it had better be a good result now.:D:T
    The one and only "Dizzy Di" :D
  • halphy
    halphy Posts: 593 Forumite
    Haha I have a good feeling just dont want to get to excited.....not just yet :)
  • di3004
    di3004 Posts: 42,579 Forumite
    halphy wrote: »
    Haha I have a good feeling just dont want to get to excited.....not just yet :)


    Look forward to hearing the outcome of this.:D;)
    The one and only "Dizzy Di" :D
  • halphy
    halphy Posts: 593 Forumite
    Ill keep you updated (hopefully soon!) :D
  • di3004
    di3004 Posts: 42,579 Forumite
    halphy wrote: »
    Ill keep you updated (hopefully soon!) :D


    Yes please - fingers crossed.:j:beer:
    The one and only "Dizzy Di" :D
  • halphy
    halphy Posts: 593 Forumite
    Update! Recieved letter today dated 7th June..Having reviewed your file and completed our investigations Loans.co.uk have come to the concusion we will be offering you a refund on a goodwill basis!!!!!!!!!! :j

    They are writin back with details of my refund!! Soo happy

    Thank u Di x
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