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Going to leave neg FB - advice pls
CompingQueen_3
Posts: 64 Forumite
Hi, I won an item and it never arrived. I messaged the seller and she never replied, so I opened a case (she didn't respond to that either) and today I have received a refund through customer support. She already has one neg FB for a pair of boots that never arrived around the same time as mine but has sold a lot of items since (so it's not as if she is incapaciated). I'm going to leave neg FB but wanted advice as to what to put - I don't want to look like a ranting looney, lol. Any help would be appreciated.
Oh, and the other item she got the neg FB for has been relisted.
Thanks, Caz
Oh, and the other item she got the neg FB for has been relisted.
Thanks, Caz
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Comments
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Firstly, don't post it in anger - have a think then post an honest and factual feedback. Don't mention the Paypal/eBay dispute as if you do, the seller can get it removed.
HTH
SeanMy wife is a DFW... I guess that means I'm along for the ride! :j
Taking part in the 2011 £365 (plus shrapnel) in 365 days challenge - total to date = £824 plus some shrapnel!0 -
I'd just state the facts: Item not sent, no response to emails, BEWARESome days you're the dog..... most days you're the tree!
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Keep it factual, avoid any reference to a PP/Ebay dispute as this is grounds for feedback removal. And block her as a buyer on all your accounts.0
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Feedback is not meant to be a punishment but a warning for other buyers so tell buyers what they need to know, just remember not to mention disputes in it as it can be removed.
How about something like 'no seller contact and no goods after payment - avoid'.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Thanks guys. In the end I put this "Item not received. Seller did not respond to messages. BEWARE OF THIS SELLER". Thanks again. Caz x0
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