Have BT changed the rules for getting free caller display?

tiptoe_mouse

I pay line rental to BT but have Primus as my CPS provider. I also have "BT Privacy at Home" which gives me free caller display. I was under the impression that in order to keep this free I needed to make "6 chargeable or inclusive calls per quarter" as mentioned in Heinz's excellent post.

However, I've just checked on the relevant BT webpage (under Home phone security features -> BT Privacy at Home) and have discovered that it now says

Customers who are billed every three months must make at least six chargeable calls within those three months, otherwise BT reserves the right to charge £7.77 a quarter.

There is no mention of "inclusive".

This is compared to the what they say about BT Answer 1571 (under Managing your phone messages -> BT Answer 1571):

Customers who are billed quarterly must make at least six chargeable or inclusive calls with BT within that quarter or BT will charge (incl. VAT) £3 a quarter.

Can Heinz or anyone else clarify?

Thanks,

tiptoe

JustPassingBy

tiptoe_mouse wrote: »

There is no mention of "inclusive".

Not to worry. Weekend calls with BT are chargeable at 0p per minute so there no danger of the £7.77 charge coming your way.