popcorn problems

themissingdigit

anybody know how to get popcorn uninstalled. just had the popup & tried to close down the computer but can't really do anything.

i've looked in control panel and tried to remove via change / remove, but just redirects me to a webpage and won't uninstall.

I've heard this also spys and looks for accounts and so on, does anyone know about this?

espresso

Do you have Spybot or AdAware on your computer?

themissingdigit

i've got the aol spyware on the computer and it's not detected by that.

Browntoa

mmm, nasty piece of work

http://www.net-security.org/secworld.php?id=4133

Additionally, when consumers sign up for the Popcorn.net free trial, they are required to agree to a lengthy Terms of use agreement. Within that agreement there is language that explains how customers of Popcorn.net will be automatically billed if they fail to remove the Popcorn.net software from their computer before the expiration of their trial.

“Consumers who install this software on their computers agree to a Terms of Use agreement in order to establish their free trial,” Schrock said.” Once they have agreed to that document, an account is established in their name that has to be cancelled via telephone in accordance with that agreement, or it will end up costing them big money.”

In the Terms of use available on the company’s website at https://www.popcorn.net, the company also explains that is has the right to use your hard drive and bandwidth for their purposes, as well as share your personal information with their affiliates.

Browntoa

removal instructions

http://www.schrockinnovations.com/removepopcorn.php

then straight away afterwards

posts 1 to 4 of this thread

http://forums.moneysavingexpert.com/showthread.html?t=133269

Browntoa

the actual remove page is here

http://www.schrockinnovations.com/removepopcorn2.php

themissingdigit

I found this on google earlier and wasn't 100% sure it was kosher, but if you think it's safe, will try and do what it says. It's a very long procedure for a pc novice. it also says you should cancel first, but this is impossible to do, it just asks for money.

espresso

themissingdigit wrote:

I found this on google earlier and wasn't 100% sure it was kosher, but if you think it's safe, will try and do what it says. It's a very long procedure for a pc novice. it also says you should cancel first, but this is impossible to do, it just asks for money.

I don't really see that you have any options other than to carefully follow all of the instructions given step by step.

:eek:

themissingdigit

cheers for the advice. we have now done as it says & have hopefully got rid of it but we will have to wait & see

Browntoa

if not then come back as there is more things we can try

themissingdigit

cheers, will do