iopd nano ejecting on its own

jinny

hi i have an ipod nano 5th gen and it has just started to eject from pc on its own I tried the 5r's that the ipod help sugested i then tookit to an apple store and they said it worked ok on their system so it must be a software problem on my computer. i disabled my security for a while before trying to install again but the problem is still there any suggestions?

marisa

What are the 5 things that you tried?
What do you mean exactly by ejecting, I presume you mean windows things the device has been removed.

I would try totally uninstalling any ipod drivers or software (including itunes) then rebooting the system, checking for anything you missed, remove, reboot again. Then install the nano from scratch.

To uninstall the drivers

start-run-devmgmt.msc

find the usb port the ipod is on, open it and hit uninstall/remove drivers (can't remember exact wording right now)

post back anything you try and errors you get etc.

jinny

will try that thanks it shows in itunes but then says ejecting then ok to eject have tried the five r's that the itunes help suggests
http://www.apple.com/support/ipod/five_rs/nano5gen/
If that link is not allowed I will remove it
tried to uninstall fom my pc device driver then reinstall tried uninstal itunes then re install will try that link though or its back to the apple store i suppose thanks again

jinny

BUMP
does anyone have any ideas why this is happening?
found the device manager and the usb mass storage device has a yellow triangle next to it with an explanation mark through it same as the device icon in the device manager control panel hope thats clear
thanks grateful for any suggestions