USB dongle problem - keeps disconnecting?

sunni

Hello

Am having a problem with the USB dongle on my laptop. This is the only way I can connect wireless as the wireless card isn't working and I ain't sure how to install one.

The dongle seems a little loose and I've tried using it in various usb ports but it still disconnects quite often.

Is it just a matter of buying another one now as it's had it's day or any other usb dongles I can purchase that would be better to connect wireless with?

Thanks alot.

jacnorm

We have the same trouble with a dongle we got totally sick of it

sunni

Yeah it's a real pain. I must have got disconnected about 50 times today.

A work colleague has told me he can install a wireless card for me as the one in it isn't working. Could anyone advise me which one to buy? My laptop is a Tecra M1.

dave2

Is windows saying the usb device is removed or is it only losing the wireless signal? My sister's PC was always losing the connection on XP but upgraded to W7 and it stays rock solid - also no issues with Ubuntu.

littlepanther

Can you try on another computer?

sunni

dave2 wrote: »

Is windows saying the usb device is removed or is it only losing the wireless signal? My sister's PC was always losing the connection on XP but upgraded to W7 and it stays rock solid - also no issues with Ubuntu.

It's losing the wireless signal - if I move the laptop any way I lose the signal and the dongle seems loose on it.

Will maybe try another PC then - ive tried the other usb ports on the laptop but it loses the signal as well.

TimothyEBaldwin

This would indicate a very poor signal, move the access point (eg wireless router) and dongle closer together, or position them so there are less obstacles.

p00

Ive just changed to Virgin and my dongle on the upstairs pc keeps disconecting though it didnt with Sky:mad:

xxpoo

sunni

TimothyEBaldwin wrote: »

This would indicate a very poor signal, move the access point (eg wireless router) and dongle closer together, or position them so there are less obstacles.

Tried this Timothy and still same problem. Seems to be a problem with the Dongle itself - if I lift/move the laptop the connection goes - will just purchase a wireless card and hopefully that helps can anyone recommend any?

dave2

Easy way to test if it's software is download Ubuntu and run it straight off a CD (free and no need to install).

Honestly I've no idea what was going on with our XP machine, it did not seem at all like software was the problem but none the less that is what fixed it.

mickeypops

Hi

Buy yourself a 5m USB extension cable from Ebay or somewhere. Use it to reposition the dongle in different parts of the room - you'd be surpirsed what a difference this makes.