Flexi cover direct?

bouncydog1

I need to buy travel insurance in her own name for my 17 year old daughter. Issues are that we live in Channel Islands and she will be going to UK both with me and on a school trip and has a pre-existing medical condition - I'm obviously happy to pay more to cover this. She also goes to France to stay with her grandparents but the accommodation in this case is not paid for.

Somebody pointed me in the direction of flexicover direct. The cover seems o.k. and they quoted for the pre-existing conditions on the medical screenting. Policy is underwritten by AXA. However on investigating the company for customer service etc, the advice from previous travellers is avoid!! as the customer service is apparently appalling.

I'm now at my wits end as most of the providers will either not provide a policy for a 17 year old - roll on March when she will be 18 - or exclude cover from Channel Islands to UK type holidays - or exclude school trips. We have separate medical cover but her pre-existing is excluded from this (not an issue whilst at home as if she did need treatment then our Health service would pick up the cost even if provided in UK as they cannot provide here).

Can anyone offer any help or an update on flexi cover customer service. Thank you.

FH_Brit

try Columbus Direct - not perfect but adequate and are pretty good with PEMC's - Don't know about the CI thing though!

Quentin

FH Brit keeps recommending Columbus, we know that FHBrit "marks" insurers based on his own "dealings" with them as a debt collector in Florida, giving high marks to those who pay their bills on time.

But see these independent opinions on Columbus:

http://www.dooyoo.co.uk/travel-insurance/columbus-direct/reviews/

This years comments include:
advantages: cheaper

disadvantages: terrible: hopeless: unhelpful: complete lack of response

(You won't have too much trouble spotting the review they wrote for themselves!)

(Do a search on the net for more similar reviews)