We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

energyhelpline.com - why are my results like this?

Options
Just did a check on erergyhelpline.com to see if I still have the cheapest gas and electric provider.

I use EDF (was SWEB) for both gas and electric and the search result said my savings would be £-73, i.e. a loss if I switch to Atlantic Electric & Gas, the next best to what I have.

So I must be on the cheapest already, yes?

Just as an idea I changed my provide to npower to check it would come back to me with EDF as the cheapest, but it didnt, still said Atlantic Electric & Gas.

Anyone know why it gives results like this, all I can imagine is they are on commission for selling Atlantic Electric & Gas.

Or is all this common knowledge and you should take these results with a pinch of salt?

Comments

  • Cardew
    Cardew Posts: 29,059 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    If you look at the 'stickys' threads(at the top of the page) you will find much comment on the strange results from the various comparison websites.

    Bear in mind that their purpose is to get commision when you changing suppliers.
  • Yes, understood.

    I think Martin should comment in the news letter that the only real way to compare is to call each provide and check theie kwh rates.
  • Wig
    Wig Posts: 14,139 Forumite
    Did you input your annual Kwh useage? that is the only way to get accurate results., also there are bugs regarding DD discounts.
  • jem16
    jem16 Posts: 19,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    walkeraj wrote:
    Just did a check on erergyhelpline.com to see if I still have the cheapest gas and electric provider.

    I use EDF (was SWEB) for both gas and electric and the search result said my savings would be £-73, i.e. a loss if I switch to Atlantic Electric & Gas, the next best to what I have.

    So I must be on the cheapest already, yes?

    Just as an idea I changed my provide to npower to check it would come back to me with EDF as the cheapest, but it didnt, still said Atlantic Electric & Gas.

    Anyone know why it gives results like this, all I can imagine is they are on commission for selling Atlantic Electric & Gas.

    Or is all this common knowledge and you should take these results with a pinch of salt?

    I'm on EDF Online tariff which is the cheapest if I do a comparison too. However the only tariff available on Energyhelpline now from EDF is their standard tariff - the online tariff seems to have disappeared. Therefore if I did a search like you, EDF would not come up as the cheapest as EDF's standard tariff isn't that cheap.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.