pdf wont read ..could it be older version?

steveo3002

ive asked a company for a tech diagram from a item that was made in 1997

theyve kindly sent a pdf , 21 pages and it jams up will only show the first page

could it be that i need a old version of adobe to read it , or any ideas how i can fix it

Hammyman

Try Foxit PDF reader.

steveo3002

computer says no

Owain_Moneysaver

Maybe you need a newer version of a PDF reader.

How big is the file on disk? Some PDFs can be huge.

steveo3002

yeah its huge..i waited for it to load fully

GeoffX

Foxit PDF Reader is getting a little naughty with it's installation procedure. I switched to PDF-Exchange Viewer and few years ago a would recommend it. Another option is STDU Viewer.

Oh, and whichever PDF reader you use make sure to turn off Javascript in it. It's a notorious security minefield if left enabled.

SimbaSimon

steveo3002 wrote: »

ive asked a company for a tech diagram from a item that was made in 1997

theyve kindly sent a pdf , 21 pages and it jams up will only show the first page

could it be that i need a old version of adobe to read it , or any ideas how i can fix it

It'd seem very strange you'd need an older version of adobe reader to open it. Usually Adobe Reader is very backwards compatible with older documents however older versions of Adobe Reader do struggle to open documents created in newer versions of Adobe Acrobat. Have you tried downloading the latest version of Adobe Reader from the Adobe website?

lynn2

Have you tried saving it to your computer first and then opening it?

steveo3002

yes lynn2 tried that

lynn2

Try this...open Adobe Reader, click the Help tab and then click 'Repair Adobe Reader Installation.'

steveo3002

i think its the file not the reader ..others are opening as normal