We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Acer Warrenty

Options
starM
starM Posts: 1,464 Forumite
Hi,

I have a Acer laptop which U bought on 13/06/09. Its nearly a year so I amm looking for an extended warrenty. I have checked Acer website and they offer 2 yhrs extended for £65.

Is Acer extended warrenty? How is there technical support like?

Also when registering the product on there website I did not change the purchase date so it was defaulted to Apr 2010. I tried to re-register it again but its now showing serial number already registered. How should I change the purchase date?

Thanks

MS

Comments

  • fwor
    fwor Posts: 6,862 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you tried contacting them via the "contact us" link here?:

    http://www.acerdirect.co.uk/

    (BTW, it's "warranty")
  • starM
    starM Posts: 1,464 Forumite
    Hi, Do you think its worth it to take Acer extended warrenty? How is the service like?

    MS
  • trets77
    trets77 Posts: 2,886 Forumite
    Part of the Furniture Combo Breaker
    edited 6 June 2010 at 11:22AM
    starM wrote: »
    Hi, Do you think its worth it to take Acer extended warrenty? How is the service like?

    MS

    worst company i have ever dealt with bar none .

    Very long story , but brand spanking new £800 laptop broke within a month of purchase , and after having it for nearly 3 weeks to mend it , it got stolen on route back to me .

    They basically accused me of lying about receiving it , and then hung up on me .


    took threat of legal action and Police involvement , to get my money back ( didn't want another Laptop from them ) . and even that took forever .

    Call centre staff were rude and surly .

    try typing ACER customer service into Google . you get results like this

    http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/129885-acer-customer-service.html
    Better in my pocket than theirs :rotfl:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.