Acer Warrenty

starM

Hi,

I have a Acer laptop which U bought on 13/06/09. Its nearly a year so I amm looking for an extended warrenty. I have checked Acer website and they offer 2 yhrs extended for £65.

Is Acer extended warrenty? How is there technical support like?

Also when registering the product on there website I did not change the purchase date so it was defaulted to Apr 2010. I tried to re-register it again but its now showing serial number already registered. How should I change the purchase date?

Thanks

MS

fwor

Have you tried contacting them via the "contact us" link here?:

http://www.acerdirect.co.uk/

(BTW, it's "warranty")

starM

Hi, Do you think its worth it to take Acer extended warrenty? How is the service like?

MS

trets77

starM wrote: »

Hi, Do you think its worth it to take Acer extended warrenty? How is the service like?

MS

worst company i have ever dealt with bar none .

Very long story , but brand spanking new £800 laptop broke within a month of purchase , and after having it for nearly 3 weeks to mend it , it got stolen on route back to me .

They basically accused me of lying about receiving it , and then hung up on me .


took threat of legal action and Police involvement , to get my money back ( didn't want another Laptop from them ) . and even that took forever .

Call centre staff were rude and surly .

try typing ACER customer service into Google . you get results like this

http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/129885-acer-customer-service.html